iPhone 4 16GB just ordered via 100.

[Anonymous]

Just ordered mine by calling 100 from my phone, then going through to upgrades. They have stock, should have mine in 1-3 working days. Go get yours!

Order Details-------------------------------------------------consumer:Bundle HAN APP iPhone 4 16GB Black PM SKU,O2 45 on iPhone 24

[Anonymous]

he said they had no stock and that I should keep on checking the website for stock in my area.... Are u a Gold customer ?

No I'm on a 35p/m contract started May 2009, I used the early upgrade offer, and paid £60 to pay off the remaining months on my contract. I said I'd like to upgrade to the iphone 4 if they had stock, the lady said yeah no problem, she seemed to hint they had good numbers of stock for 16GB/32GB models.

So you paid £60 to pay off the contract. What about the nwe phone, did you have to pay extra for that as well?

Yeah, I had to pay £29 for the iPhone which will be on my next bill.

I see, so you went for the £45 a month contract to get the phone for £29?

[Anonymous]

he said they had no stock and that I should keep on checking the website for stock in my area.... Are u a Gold customer ?

No I'm on a 35p/m contract started May 2009, I used the early upgrade offer, and paid £60 to pay off the remaining months on my contract. I said I'd like to upgrade to the iphone 4 if they had stock, the lady said yeah no problem, she seemed to hint they had good numbers of stock for 16GB/32GB models.

So you paid £60 to pay off the contract. What about the nwe phone, did you have to pay extra for that as well?

Yeah, I had to pay £29 for the iPhone which will be on my next bill.

I see, so you went for the £45 a month contract to get the phone for £29?

Sure did.

[Anonymous]

I got one ordered today
The lad I spoke to works at an outsourced call centre in Wath that I used to work at on the IT helpdesk.
Apparently o2 are temporarily re-routing the customer service call queue to all of their call centres because of the call volume created by the iphone 4.
The lad I spoke to usually works on outbound calls.
It would appear that some of the centres have some stock some don't. The one that I got through to is outsourced to Ventura Customer Services.
Keep trying!

Ah that would explain it. What contract/capacity did you go for. I would have preferred a white one, but there seems to be delay in the manufacturing of them, oh well! I'm delighted I've got one ordered let alone the colour.

[Anonymous]

WOW. After spending all day ringing round to try and get one, checking with my local stores, etc I finally got through to O2 on number 100 and my order has been taken and I should receive my new 32GB iPhone 4 tomorrow or Friday. It took me around a dozen calls though, but eventually I got through to a guy and said are you taking upgrades for the iPhone 4, he checked the stock (which was a good sign) and said yes we have plenty of stock. Paid my early upgrade fee, ordered the phone and it's on it's way.

Subsequently I have been on to Carphone again today, they still have stock but can't do the Early Upgrade over the phone. They advised going in to your local store who can process the Early Upgrade and place a phone on back order for you if they don't have any in stock. I was advised they are expecting stock on Friday or Monday. But you can keep calling O2, as the above poster says it depends on which call centre you get through too, some have stock and others don't. Well happy now

[Anonymous]

I just tried again. No luck. Keep ringing? Or will they look at my account and see that I have phoned today already?

[Anonymous]

Just a quick question. How long does it take them to take the early upgrade cost from your account?

I'd like to ring up now, but I need to fund my upgrade my trading in my current iPhone and wouldnt want to do this until I was sure I'd have a replacement within a couple of days.

Thanks

[Anonymous]

Just a quick question. How long does it take them to take the early upgrade cost from your account?
I'd like to ring up now, but I need to fund my upgrade my trading in my current iPhone and wouldnt want to do this until I was sure I'd have a replacement within a couple of days.
Thanks

Nothing confirmed but I'd imagine it would be the same as any other charge to a card - 3-5 working days mate.

[Anonymous]

I just tried again. No luck. Keep ringing? Or will they look at my account and see that I have phoned today already?

Keep trying, I doubt if they could tell that. Even if they bring it up just say you got cut off or something!

[Anonymous]

I got one ordered today
The lad I spoke to works at an outsourced call centre in Wath that I used to work at on the IT helpdesk.
Apparently o2 are temporarily re-routing the customer service call queue to all of their call centres because of the call volume created by the iphone 4.
The lad I spoke to usually works on outbound calls.
It would appear that some of the centres have some stock some don't. The one that I got through to is outsourced to Ventura Customer Services.
Keep trying!

Ah that would explain it. What contract/capacity did you go for. I would have preferred a white one, but there seems to be delay in the manufacturing of them, oh well! I'm delighted I've got one ordered let alone the colour.

£35/month 18 months. 16GB





just got texted the DHL tracking number, delivery tomorrow

[Anonymous]

I must have no luck. Tried 3 times now, but still 'no stock'.