how does o2 expect us to login if there is no phone signal
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on 01-07-2024 23:30
o2 now require a code to be sent to your phone to log in, there is no option to send it to email, if there was no signal how would i login, this would also make it impossible to manage my account if i was using my sim in a router for example
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02-07-2024 00:11 - edited 02-07-2024 00:11
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02-07-2024 00:11 - edited 02-07-2024 00:11
You can add another number @slowsandal - this post
has examples and shows you where to access this hidden feature.
If you cannot access App or Web MyO2, then you would need to engage CS, Social Media Team links all in the link just below
Good luck!
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on 06-07-2024 18:13
I’m just having this problem too, and no customer service over the weekend … can’t connect when out of the house, my line seems to have gone … and no idea why. It’s been very difficult to manage, and can’t even log in as it seems I’ve been cut off for no apparent reason?!
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on 06-07-2024 18:19
Check guides:
Guide: Is the network down for me or everyone?
https://www.o2.co.uk/apps/my-network
Guide: How to find help & contact O2
You can use Skype to call Guide: A Guide to Skype
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 06-07-2024 20:12
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on 06-07-2024 20:12
@LeighC wrote:I’m just having this problem too, and no customer service over the weekend … can’t connect when out of the house, my line seems to have gone … and no idea why. It’s been very difficult to manage, and can’t even log in as it seems I’ve been cut off for no apparent reason?!
There is @LeighC plenty of Customer Service over the weekend :-
Contact Us | Help, Support and Useful Numbers | O2
https://www.o2.co.uk/contactus
That says :-
Good luck. 👍