Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
I see EE is giving away beta codes, was wondering if O2 would be doing something similar
I would like to have a phone conversation with someone about my mobile
O2 are moving to Google's RCS next Tuesday (10th October)5 days downtime though on RCS is a long time for it to be down, and I can see lots of issues on re-connection
Just received scam call from 033301116648 trying to offer me a better deal. They send two message that appear to come from O2, second one has a five digit code which the caller was asking me to tell him. Did not give and got my step daughter to waste...
This number has appeared and I have been billed £19.50 does anyone know what this is and how do I syopit
your website is a disaster. i just spent the last half hour navigating in circles because nowhere is there an actual way to just plain contact help.i am pretty sure the messages i am receiving that claim to be from )2 are scams, and i am trying to SP...
I received an SMS message purporting to be from o2 giving me a 1 time access code, 2 seconds later a telephone call from the following number: 01254922645 also purporting to be from o2 and they said "my phone bill is now £40 cheaper and all I need to...
Anyone know roughly how long O2 take to respond to the Communications Ombudsman once they have sent their finding, and uphold the complaint against O2?
Hi travelling to Grenada in Caribbean later this year.Can I use my phone with current sim and do charges apply
Hi all, So I went in and preordered 3 iPhone 15 pro maxes, and paid the £150 due. I had the text and popped in on release day. I was served by an advisor who was, to put it politely, clueless. The first phone was a switch up for a 14 pro max. The adv...
