Discussions & Feedback
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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 167 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 45 replies
  • 6 kudos

how do i appeal a ban

i have been banned on the o2 community on another account, i posted some photos that have a pornography website watermark, i did not know the site is a pornography site

Travelling to US in January

Travelling to Florida in January and just wondering whether I should look into buying a SIM locally when I get there or try to find one here that I can use there?Anyone got any thoughts or experience on this? TIA

Ake2 by Level 1: Joiner
  • 5 replies
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Cannot receive non O2 calls

Since joining O2 a few weeks ago I still cannot receive incoming calls on completion of my number transferring from old provider. Tried online tech support, call support then shop in town who advised they would fix it, 2 weeks later still same proble...

Baz67 by Level 1: Joiner
  • 4 replies
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How to Transfer Apps to a New Android Device

This might be useful for anyone who picks up a new handset in the January sales :- How to Transfer Apps to a New Android Device (howtogeek.com)https://www.howtogeek.com/440556/how-to-transfer-apps-to-a-new-android-device/

Oxonian by Level 32: Blockbuster         
  • 0 replies
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Poor Service from 02

Here goes another week, that has been since the 16th October they have been working on the mast that serves my area. Spent days trying to get through, keep getting put round the call centre. Everytime I leave my house no signal, and when I do it drop...

Kenny08 by Level 1: Joiner
  • 2 replies
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Softer UK Broadband and Mobile Price Hikes Expected in 2024

Something around 7.9 per cent or thereabouts predicted for O2 :- Softer UK Broadband and Mobile Price Hikes Expected in 2024 - ISPreview UKhttps://www.ispreview.co.uk/index.php/2023/12/softer-uk-broadband-and-mobile-price-hikes-expected-in-2024.html

Oxonian by Level 32: Blockbuster         
  • 2 replies
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Positive Feedback for Lavina

I was just on the phone with Lavina discussing an E-code issue. She was so helpful and lovely. I accidentally cut her off while she was wishing me a merry Christmas and I feel so bad. I unfortunately don’t have any information about her other than he...

Tuul by Level 1: Joiner
  • 2 replies
  • 0 kudos