how does o2 expect us to login if there is no phone signal

[slowsandal]

o2 now require a code to be sent to your phone to log in, there is no option to send it to email, if there was no signal how would i login, this would also make it impossible to manage my account if i was using my sim in a router for example

[pgn]

You can add another number @slowsandal - this post

https://community.o2.co.uk/t5/My-O2/The-code-you-send-me-is-to-the-wrong-mobile-number/m-p/1730103/h...

has examples and shows you where to access this hidden feature.

If you cannot access App or Web MyO2, then you would need to engage CS, Social Media Team links all in the link just below 

Good luck!

[LeighC]

I’m just having this problem too, and no customer service over the weekend … can’t connect when out of the house, my line seems to have gone …  and no idea why. It’s been very difficult to manage, and can’t even log in as it seems I’ve been cut off for no apparent reason?! 

[MI5]

@LeighC 

Check guides:

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

Guide: How to find help & contact O2 

You can use Skype to call Guide: A Guide to Skype 

[Oxonian]

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@LeighC wrote:

I’m just having this problem too, and no customer service over the weekend … can’t connect when out of the house, my line seems to have gone …  and no idea why. It’s been very difficult to manage, and can’t even log in as it seems I’ve been cut off for no apparent reason?! 

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There is @LeighC plenty of Customer Service over the weekend :-

Contact Us | Help, Support and Useful Numbers | O2

https://www.o2.co.uk/contactus

That says :-

Good luck. 👍