Re: how do i obtain an O2 nano sim

Anonymous · ‎23-09-2012

Hi,

I'm new here.

I am an exsisting O2 customer using an iphone4s, but have just ordered an iphone5 from Apple.

How do I get a nano-sim for this phone and keep my same number please?

Any help gratefully received,

thanks,

John

Liquid · ‎23-09-2012

Go into an O2 shop and ask for one.

You could phone customer services and ask to get one sent to you

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

Anonymous · ‎23-09-2012

Hi John,

Welcome to the community - good to have you around. Loving the nickname, very appropriate

Cheers,
Leonard

adamtemp64 · ‎23-09-2012

http://freesim.o2.co.uk/freesim/?campaign=1059

and once received use the swap my sim form here http://swapmysim.o2.co.uk/

Hope that helps

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎27-09-2013

Just a couple of questions about this as l will shortly be switching from a nokia phone to an iphone 5s. I have ordered a nano sim for use and have had an email saying to call 4444 to activate the sim when it arrives. Do l need to do that or can l just follow the swap your sim instructions to activate it with my old number ? Also as l am on a pay and go go go tariff will the credit balance be automatically transferred over with my old phone number ? Thanks in advance for any help.

MI5 · ‎27-09-2013

You can chose either method to swap your sim. The credit will be transferred across to the new sim also.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎27-09-2013

@Anonymous wrote:
Just a couple of questions about this as l will shortly be switching from a nokia phone to an iphone 5s. I have ordered a nano sim for use and have had an email saying to call 4444 to activate the sim when it arrives. Do l need to do that or can l just follow the swap your sim instructions to activate it with my old number ? Also as l am on a pay and go go go tariff will the credit balance be automatically transferred over with my old phone number ? Thanks in advance for any help.

Are you buying the iphone 5s sim free or on contract?

If on contract you first use the nano sim with the temp assigned number and do not use the swap my sim form but use the keep my number moving from payg to pay monthly form linked to in this support article http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=12343

If getting the 5s as sim free from apple then just use the swap my sim form.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services