data

Matt58_ · ‎06-12-2018

This morning I went on my phone and for some reason there is no 3G or 4G working on my phone. At the top left of the screen it shows the celluar strength but no 3G or 4G symbol that should appear next to it. I have have tried resetting my phone and turning the mobile data on and off and it hasnt fixed the issue, do you know whats wrong and how to solve the issue?

MI5 · ‎06-12-2018

https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1176516#M27758

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎06-12-2018

Thanks for reporting issues with the network this morning. As @MI5 mentioned, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback.

Thanks,

The community team.

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?