data protection breach

Anonymous · ‎12-11-2009

My girlfriend went into an o2 shop and got served by the manager for a new sim etc... the manager soon began to txt her and also send flowers to her home address, these details he got off the system. the nature of these txts are to the effect of ull get bored of ur bf soon and come see me etc. i got a good mind to go into the store and give him some of my justice but i want to see what can be done regarding taking him to court or anything like that... doing it the clever way

what do i do? i really dont know where to begin :S

thanks for any replies and input

Anonymous · ‎12-11-2009

incidentally i will be going to the police about this too

Anonymous · ‎12-11-2009

Breach of the Data Protection Act 1988 which O2 would have agreed to to be able to collect any data or store any data.

Anonymous · ‎12-11-2009

yeah keeping and storing the data is fine... abusing it for personal / NON O2 matters is not on. txting my gf and sending flowers to her home address is not on, details he went onto the system to get it not on.

perksie · ‎12-11-2009

Soon to be ex-manager I would say.

You are absolutely right and this breach of confidence needs to be prosecuted.

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Anonymous · ‎12-11-2009

hey sheepdog thanks so much for the reply

yes he is defo the manager... ive got his name and the store where he currently works. im going to get an official transcript of the txts he has sent and also trace the flowers too for investigation purposes. its going to take abit of work but im going to do it

just looking at this:

http://www.ico.gov.uk/complaints/data_protection.aspx

Anonymous · ‎13-11-2009

Hi ezee_gee
My name's JP and I work for O2. I've seen your post. We take customer confidentiality very seriously so we'd like to look into this immediately.

Could you send me a private message with all the details you have?

Cheers
JP

Anonymous · ‎13-11-2009

This post is unrelated I know but..

I am shocked that someone from O2 actually checked the forum!!!

Anonymous · ‎13-12-2009

She should report him to the police as a stalker.

Anonymous · ‎24-12-2009

Damn only just seen this one, I also work for O2 and no dont send me any information, instead speak with our Fraud and Security office on 08704443079 opt 3.

Regards

Tony