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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 3386 Views
  • 35 replies
  • 6 kudos

O2 roaming - speed test results

Thought I might start a thread where people can post their speed test results when roaming, given last summer's debacle. It's been great for me so far.Was at Prague airport on 22 June 2018 and got 82Mbps up / 25 down on O2 CZ.Now in the city centre o...

Gijón, 30 June 2018
GJD by Level 6: Acolyte
  • 11753 Views
  • 64 replies
  • 1 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 12419 Views
  • 85 replies
  • 0 kudos

forums

is it me or are the forums getting harder to find on the new website?

Anonymous by Not applicable
  • 1923 Views
  • 11 replies
  • 2 kudos

K850i startup problem

Hi,New to the forum, and looking for any help to try and get my handset working again.I've got a SE K850i, the 4th since my contract began, and when I came to check for messages this morning the screen had switched itself off but the keypad was still...

Anonymous by Not applicable
  • 909 Views
  • 5 replies
  • 0 kudos

Useless o2 customer services.

Having notifyed o2 Customer services/& changing my address online, a handful of times since october 08 of a change of address.I rang up last month to notify them again & to change my tarrif due to change in circumstances i find i am being charged for...

Anonymous by Not applicable
  • 838 Views
  • 4 replies
  • 0 kudos

Where is the Webmail Hiding on O2 Home page?

I've been searching O2 site all morning looking for somewhere that might indicate how to log in to Webmail to read my o2 email.The whole site seems to be obsessed with Mobile access be it phones text broadband and simple Webmail access from any PC an...

Anonymous by Not applicable
  • 1297 Views
  • 14 replies
  • 0 kudos

Video Calls on O2

Ok, so I have a postpay contract with O2 and from what I can see on the website video call minutes are included, and I have 3G coverage where I live... HOWEVER I renewed my contract and got the nokia N95. But I later decided I wanted a Samsung Omnia,...

Anonymous by Not applicable
  • 1492 Views
  • 4 replies
  • 0 kudos

O2 iphone repair/replacement problems...

Hi guys,Thought I'd use my first post to have a moan about O2's poor practice when it comes to returning an iPhone instore (from doing some research on the subject I have been made aware that it's much better to return your iPhone to an apple store)....

Anonymous by Not applicable
  • 2484 Views
  • 4 replies
  • 0 kudos

Incorrect timestamp on incoming text messages

Since transfering my pay-as-go number to a Simplicity SIM I have been having problems with the timestamp on incoming text messages - it is exactly an hour ahead. The messages I send are correctly timestamped in my saved items, and correctly timestamp...

Anonymous by Not applicable
  • 1359 Views
  • 4 replies
  • 0 kudos

Texting Northern Ireland

Hey Guys, I was just wondering if texting Northern Ireland is at normal rate/free texts, due to the fact its in the UK or whether its charged at International rate/extra fee?Anyone shed any light ?

Anonymous by Not applicable
  • 3899 Views
  • 4 replies
  • 0 kudos