General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Buy N8 from O2 or NokiaDirect?.

Hi allI have a sim only contract with O2.First question: What is the difference and benefits etc in me buying an N8 from O2 for £330 on PAYG versus buying an N8 from NokiaDirect on PAYG for £369.00 plus compulsary £10 (for O2 Top Up) versus buying a ...

What's wring with the time?

My iPhone 3GS is displaying 03:45, 14th November 2010. I have also spoken to another O2 iPhone user with the same problem. Is O2's time server playing up? I've switched to manual time, but would be good to know what's happening.

Nokia N8

Hello everyone, I have a Nokia N8 and i've list all the connectivity settings for it. When I had the phone (about one week ago) it was perfectly fine and then I had to do a master reset. There were about 5 various connections (O2 video, O2 active etc...

Person keeps texting after telling them wrong number.

First text i got was back on 28/10/10 and I responded telling them this wasnt the person theyre trying to textI got a few more texts of random things from the person like "no worries" then they started texting on a different number saying that theyre...

annoyed with o2 'insurance'

In April or May this year, i bought a new iphone, cash, from an o2 store, i also bought the years insurance upfront also cash there and then. spending a total of over 600 in the store that day.A few months later i broke the phone, and at the time i w...

blackberry

Thinking about getting a blackberry on pay as you go! i been told u need to but a package extra ontop to use the internet on it, is this true?

Calls to non geographic (0800) numbers

Vodafone have just introduced a very useful bolt on. £2.50 per month will give you calls to 0800, 0845 and 0870 numbers which will be taken from your inclusive minutes, and not charged separately.Does O2 have any plans to introduce such a bundle, oth...

Unwanted early morning message from O2

For the last three days at 5.15AM! I have been woken up by a message from O2 stating that I can get "internet acess for less than £1 today" How can I stop getting these or most importantly stop them coming at such a ridiculous time?I need the phone o...

why is the o2 networks down around moorends doncaster?

could any body tell me why o2 is down around thorne moorends area doncaster

LOGGING NETWORK FAULTS

DID YOU KNOW AFTER GOING THROUGH THE USUAL TESTS WITH A CALL CENTER, THEY THEN HAVE TO PUT YOU TO A NETWORK CENTER, WHO ASK THE SAME STUFF.ONCE YOU ADVISE A FAULT THE CUSTOMER DESK WONT LOG A FAULT ON YOUR BEHALF, EVEN AFTER THEY PROVE ITS THERE NETW...