General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Compensations have been planned

I have seen that compensations are being planned to what happened last week and all the troubles we had with the network. We were isolated for about a day and trust me, for someone like me who is always on the phone because my job requires it, this c...

Mast down in GL7

I have had no service on my mobile since Monday morning. The status checker says a mast is down in my area GL76BL. There is no update or explanation about what is happening. What is happening and when will it be fixed?

Resolved! Compensation

To all people who only seem to post once & complain that they want compensation. You will most likely not receive any in the way you think you will get. If they did that the company would go broke. It was beyond their control but they seem to be gett...

Operators 'earning £90m a year from price rises on fixed contracts'

What do you thing guy and gals? So far O2 have kept out of this arena http://www.mobiletoday.co.uk/News/21843/operators_earning_90m_year_price_fixed_contract_increases.aspx

Clean up the boards!!

Time to clean up or merge the numerous threads about the downtime. I am sure I am not alone when I log in, that I feel like logging straight back out. af

My eagle eye app dont work for my house cctv

Had this app for 18 months on my iphone 4s work all the time but this week its never work at all all my seting are ok dvr ok just the 02 network. as my wife has the same seting on her iphone 4 but is with vod and her network work fine the same app an...

Time to leave

I am fed up with the arogance we have seen in these forums towards the regulars. Good bye and I hope this forum fails. I am about to lodge a formal complaint

Another potential O2 network crash?

Another potential O2 network crash issue... my O2 friend was on a call and there was some kind of network mixup as a third person was in on their call and both parties could hear this third person speaking in their conversation?? Strange. MOD EDIT: S...

signal in cornwall

sorry if this has been said before but.... re: the network problems. the signal in cornwall is always rubbish, usually non-existant here all the time. phone companys are spending billions on 4g when they can't be bothered to deal with the many people...

Email address for the chief exec?

Hi I've been trying to email a complaint to Ronan but it keeps getting rejected I've tried **** (this was from the Thisismoney site) and also **** Anyone help with the correct address. Thanks