General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

o2 treats changed on pay monthly

not impressed that the 02 treats for pay monthly have changed to discounts instead of free minutes or texts having been an 02 customer from the start must look out for a better deal when contract up.

Security Protection for O2 customers??

WHY WHY WHY?? did O2 not ask for security details from customers who pay for Prepay top up?? Reason i ask is that iam the unfortunate customer who had their Debit card details copied by Scum that used it to buy £30 worth of credit from O2. I have had...

"Sending failed, Internal error"?

Hi guys.I have a Samsung Tocco FGH-480 and usually send picture messages with no problem.But today I've tried to send a normal, auto-resized pic to someone (still within the UK) several times throughout the day, only for it to not be sent and I recei...

O2 Roaming Down for 12Hours +

Anyone else noticed that Roaming with and O2 phone is broken and has been since last night about 1900 BST.I've phone O2 this morning only to be told that they know it's down but have no idea when it will be back up!!--Guy

network problem?

Is there a problem with the network....i can't call out but am receiving texts and can send texts

Can't view Bill

Hi all,I've got a problem viewing my bill online. I just can't - I log in, click on 'View my Bill', and nothing happens. This is the same on all the PCs at home, and at work. Also on the iPhone. I think I'll need to speak to o2. Any idea what's the b...

Service Restored

Things seem back to normal since midnight.http://news.bbc.co.uk/1/hi/technology/8161938.stm

02 History

For a bit of 02 history call 192 and listen to the announcement. Most be an old recording machine buried somewhere in the network

New iPhone pricing policy a bit... unappealing?

Is it me or is the new iPhone pricing policy looking a bit... well.. non-appealing (that's the politest phrase I could think of).First off, there is the cost. At WWDC the following was announced that in the US;3G 8GB goes from $199 to $99.3GS 16GB to...

o2 customer service is gone to India

i ring o2 lasy night it put me to in india o2 customer service why it keep do i think o2 move to india