General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

HD7 O2 Start up image

I have got my phone unlocked which O2 did but how do i get rid of the O2 image which shows up at start up?

Customer service

O2 is the worst customer service network.They do not care for their customers at all.I have lost my phone and requested O2 to block the phone and sim card and send me a new one out.I am waiting for the last 6 - 7 weeks now and have requested the same...

02 pre pay debit card scam

I was looking through my statement and a transaction of £30 was debited from my account today from 02 pre pay LTD. I have a monthly contract with 02 but had already paid my bill this month. I rang 02 up and they said it looked like I had been scammed...

SIM Free handset help....

It's been a while since I posted on this forum so my apologies if this has already been discussed. However I'm looking to get a new SIM-free handset and have narrowed my choice down to the following: HTC HD7HTC Desire HDSamsung Omnia 7iPhone 4The fir...

Download Messages from Bluebook

Hey,I just heard that o2 are shutting down bluebook service. They say that we will be able to download and backup all the messages that have been saved on there.I was wondering how to do this? i want to download all the messages that i have had to my...

Romsey / SO51

Anyone else not receiving texts/calls in this area? Not working properly since Thursday.

no more unlimited internet :(

i have a iphone 3g. been holding out getting the iphone 4 as i did not want to let go of my unlimited internet. i thought if i didnt get an upgrade i could keep hold of my existing tarrif which has unlimited internet. im on the £45 pound tarrif. my c...

Can I get bar taken off my iphone?

I lost my iphone on saturday night, and went to nearest o2 shop on sunday to report it. they barred the sim card and iphone for me, and i got a new one ordered on the insurance.Then today i went to work and my friend said he had it. turns out i lent ...

how to unlock my phone

hey so just got myself a blackberry on o2 pay as you go but I am moving back to south africa at the end of the month and am going to need to get it unlocked so that I can use it with my sim card at home?

o2 Phone Signal down - Expected fix 1 week time - NOT HAPPY

I live at 'MK18' my phone signal has been not working for 1 day now. I have full signal, however when I try and ring out, it comes up with call fail, I have reset my phone etc etc. Spoke to o2's awful customer service team and they have said 7 days t...