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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Service issue- Delayed Texts

My phone has been going crazy today with texts being received around 20-30 mins after they were sent. I know it isn't my phone as I have reset it several times and have also taken the sim out and put it back in. I am in the Birmingham area but also h...

Anonymous by Not applicable
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Contacting o2 with queries.

Is there an address that allows o2 users to contact them by snail mail, OR a general email address so I can send an email to o2 WITHOUT having first to answer their inappropriate filtration questions?David Henderson

Anonymous by Not applicable
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Is it possible to have my online account deleted?

I left O2 this week to move to another network, and would like my online account to be removed from the O2 systems.Been told by Customer Support that this can't be done, it will do it automatically after 180 days. However, I no longer have a contract...

Anonymous by Not applicable
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complete unwillingness to do a deal

Hi,Whats changed since my previous renewal to make o2 completely opposed to making a deal with renewing customers? currently on an iphone tariff (£40 with £15 discount (£25)) and they won't even try and shift from their normal prices on regular tarif...

Anonymous by Not applicable
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  • 10 replies
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why do O2 use DHL?

I just purchased my HTC HD7 on thursday and was really looking forward to it on friday....friday came and was in all day waiting anxiously for it.Midday came so i thought i would check the DHL tracking website, 8am: out on delivery 12pm: changed deli...

Anonymous by Not applicable
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  • 12 replies
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