General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

How do i put in a claim?

I'm on a 18 month contract and tonight my phone has been accidently damaged, how do i claim on insurance?

How to find out who my stalker is

Hi,I have had someone calling me for a few months know, the number is displayed as unknown, and the person never speaks at the other end. I would like to know who this is, and I have the times of the calls, could you help me ?Thanks

Being charged VAT on top of contract for a personal mobile

Hi,I was hoping someone could help before i get on the phone to o2. I recently upgraded my contract (November 2010) and have noticed that i am being charged for my monthly contract (£35/month) and my calls and messages (outside my allowances) and the...

poor service at o2 bolton

on 3rd jan i upgraded with the same tarriff as previous. got a bill today with £25 call charges which they have deducted from my bank. this will make me go overdrawn and its also cost me the £25. i phoned o2 online and they told me to contact the sho...

Why have prices doubled overnight?!?!

I have been keeping an eye on the Blackberry Torch and have recorded the price of the phone on various tariffs across different networks so I can work out my cheapest route. However on looking at o2's tariffs again tonight, the cost of the phone has ...

Iphone farce!

In August 2009, I purchased a 3G black Iphone on a two year contract. It recently developed problems - 3 hour battery life, overheating & signal drop out.I emailed O2 & was told to take it to Apple which I did & was told that the handset was "obsolet...

02 surprises;gold surprise-free texts or unlimited texts?WA?

WHAT A JOKE!!IVE BEEN WITH 02 FOR OVER 10 YEARS AND IM REALLY GETTIN ANNOYED!!!15 QUID TOP UP JUST TO GET FREE TEXTS OR UNLIMITED TEXTS WHEN YOU GET THEM ALREADY WITH YOUR TOP UP.LETS FACE IT,WITH TECHNOLOGY THESE DAYS SURELY THEY CAN FIGURE OUT YOU ...

huawei e1752cu dongle

Hi all got a question if anyone can help plz.ok today i brought a huawei e1752cu dongle i installed it fine got connected to the net used it 4 about 2 hours then pc rebooted showing me the blue screen of death,um i thought well it comes and goes so f...

EDGE - Are all 2g sites going to be :

I have read from vodafone eforum that ALL their 2g sites are being upgraded to EDGE:Quote and Link :"All our 2G sites are in the process of being upgraded to EDGE sites, but we don't have a specific timescale on when that will be completed, either fo...

Have I been lied to by o2??

Hi all, would appreciate the advice if possible!I lost my perm job over a year ago and fell behind on my payments,my debts eventually passed onto a debt collection agency. While doing short term temp jobs I paid off the debt recently. I know it took ...