General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Hashblue - our trial beta service - feedback required!

Hi Everyone, I’m happy to communicate our trial beta service called hashblue (#blue) where your contacts & text messages are stored. You can also search for a text message, mark a text message as favourite, have group conversations and even send a te...

Phone Switches itself off

Hiya. I have a Samsung Galaxy Mini GT S5570. Could anyone tell me why it keeps switching itself off. I think it might be because its down to about 20% left on the battery and its being clever and saving itself incase i have to make an emergency call ...

Suspicious Mailing

OK I've just received this and I find it very suspiciousIt looked official - but sent from O2.comHelloThe current O2 forum has become one of the most popular parts of o2.co.uk and so we've decided to give it a bit of a facelift.We know that you're re...

Windows 6 on HTC HD2 - No support from O2

Microsoft have pulled support for this operating system and the Apps store for my phone might as well not exist. i have e mailed o2 to ask them what they are going to do, but not holding my breath. Would be happy to swap my phone for a W7 pjone but w...

Odeon tickets

When my fiance and I tried to redeem half price tickets at Muswell Hill Odeon, we were told that the offer does not apply to Harry Potter. Is this true, or were they mistaken because the scheme is relatively new?If true, it would be handy to know whi...

Samsung Galaxy Apollo

Not sure if this is the right place for this topic. I bought the Samsung Galaxy Apollo from carphonewarehouse last week and i have not been able to see picture messages or access the internet. Does anyone know what the APS settings need to be for me ...

why cant i ever access my02 ???

Not sure why but i cant see to be able to view my bill in my o2, has been like this for a while but need to check up on extortionate bill this time, rang 02 but system down

O2 Insurance fiasco and general unhelpfullness

Firstly, I'd like to say I have been with O2 for at least 10 years and have overall been very happy. It is only in the last 2 years that I have come accross increasing problems such as this.I 'upgraded' to an iPhone 3gs 32Gb just under 2 years ago. I...

Security Reasons

I bought a card a couple of weeks ago which has now been blocked by o2 for "security reasons." I spoke to the help chat service yesterday but they could not tell me why and said someone would call within 48 hours. so I am stuck with a useless SIM car...

O2 Board Members?

Does anyone have a link of directors/board members for O2 as I need to make a complaint? Having tried a written complaint this has been ignored, I know they received it I sent it recorded delivery. And that was about 18 days ago. I've tried Companies...