Solved: The worst customer service - I need to make a comp...

Anonymous · ‎19-11-2012

Please can someone let me know the 02 complaint procedure, I have just recevied the worst customer service.

Bambino · ‎19-11-2012

You can use the link below. I would try calling Customer Services first and see if that produces any result for you.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

I DO NOT WORK FOR O2

Bambino · ‎19-11-2012

You can use the link below. I would try calling Customer Services first and see if that produces any result for you.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

I DO NOT WORK FOR O2

Anonymous · ‎19-11-2012

THANK YOU

Anonymous · ‎19-11-2012

Hello if you not happy please talk to the manager if there not sort it out there ofcom or BBC watchdog who can help you. i be with o2 about 8 year now there customer service sometime rude and un-helpful

Anonymous · ‎19-11-2012

thank you

MI5 · ‎19-11-2012

Neither OFCOM nor Watchdog will be interested esp if you haven't followed the official complaints procedure....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-11-2012

You need to follow the correct complaints procedure, ofcom & watchdog won't be interested in one persons single complaint

O2

The worst customer service - I need to make a complaint