General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 Rugby Breakfasts

Has anybody heard if they have won one, I got a email this morning saying i would receive mine on thursday i cannot wait to receive it just before England play on saturday

Emergency calls only!! On three phones now!

Our phones have all lost signal/network!! 7 hours without any mobile service now! Is there something wrong with o2? We are in grassington north yorks, and we just can't use the phones. It's not just mine but the other two household phones- all on o2!...

Rugby Breakfast Packs

I Signed up for one of these on the saturday before last. It went through OK on the computer and said I would receive one. I have since received no text or email to confirm this, or regarding a delivery, and form what I can make out on here it should...

British Forces Post Office Address

Why doesn't your credit refferal recognise BFPO adresses? I am unable to get an O2 monthly contract even though I am in full well paid employment, am a UK property owner, a UK citizen, British Army Officer and have had a UK bank account for 30 years....

Three claim they are taking O2 Customers

Three is carving into O2’s customer base, taking four O2 customers for every one it loses, according to Three CFO Richard Woodward.http://www.mobiletoday.co.uk/News/12772 ... omers.aspxThis is the same company that yesterday said they could have urba...

Outage in parts of the o2 mobile network north / scotland

Start Fixed Details Status Sep 29, 201109:59 pm Making calls and using dataParts of our network aren't working in various areas of Northern England and Scotland, including Cumbria, Glasgow and Edinburgh. This means your service might come and go unti...

htc desire s

Hi, i'm due an upgrade and I'm considering what new phone to get. Last year I had a HTC HD2 and had many problems with it, screen freezing, internet freezing, lock not working...etc. So I replaced it with another phone. But now I'm due a new upgrade ...

order complete?

Hi guys i hope someone can explain to me why online the status of my order is set to complete.I placed an order and signed up for a contract on Monday 19th september i was told the handset was out of stock at that time and they would have more stock ...

Can I boost mobile signal at home?

Anyone know if I can buy a signal booster to use at home :robotindifferent: Signal used to be pretty good but 3 months ago lost it completely. I've heard you can buy a signal booster but need to know what I can use for iPhone 3GS. Can anyone help me ...

Upgrades and contract renewals

Yesterday I had the most bizarre conversation with someone on the disconnections team. Have been with o2 for 7 years, and coming up for renewal of a 24 month contract. Found a deal fair bit better than the one CPW/o2 offered so phoned for my PAC code...