General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

email to mobile alerts

I found the following in FAQ's regarding 'email to mobile alerts' when an email has been received at your registered email address. I have set up an 02 webmail account but I cannot find a tab called 'My Message Pad' to activate alerts to my monbile. ...

O2 community spamming

[rant]My email inbox is filling up with updates to every reply to the topics I've visited. I never asked for this and I've changed my settings unticking the box to subscribe to topics but I'm still getting them. How is this set to 'on' by default - s...

Status Quo

Seems to be calming down at the start of the new week. Time to put away the Valium and Prozac, the Buspar and Inderal.....Ovaltine is the order of the day We need to take in the calories as from tomorrow because Friday 21st will soon be upon us bring...

No confirmation email for upgrade

First of, O2 website clearly states Everyone can get the new iphOne at Launch....Weirdly my preorder (O2 with the help of cpw) didn't send an email to confirm but I got the text. Also myo2 says upgrade in progress. Just wondering if anyone else exper...

EE fibre broadband

I notice EE announced a fixed line fibre product yesterday. "Meanwhile EE’s additional surprise is the announcement of a new superfast fixed line “fibre” broadband service, which will reach more than 11 million homes and businesses by the end of this...

O2:Hello.you`ll only pay up to £1 for using data on your phone today

hi - i keep getting an o2 notification - it says -O2:Hello.you`ll only pay up to £1 for using data on your phone today: i get charged for thesei hardly use my phone,but my balance going down rapidly.anyone any idea how to stop them my phone is a gala...

No O2 network coverage in TR3?

I'd really like to know if anyone else is having problems in Cornwall with the O2 network. I've had no phone calls or texts for 5 days, and neither has my husband. We have different phones and O2 said both of them had come over faulty at the same tim...

upgrade date

hi how the hell do i find my upgade date on this site???

02 Unlimited Data Plan

I really think 02 should bring back the Unlimited Data Plan. Many carriers (Orange, Tmobile, 3,) have unlimited data plans. I find this very fustraiting when im out of data, and also when I see these TV adverts from netflix saying "Watch tv on the mo...

Boost Box

I live in a residential area and have been with O2 for donkeys years. Back in January I took out 3 contracts with Three for the family to check what coverage was like. All three of them think it's great except for in our house! That's now been sorted...