General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Forum Issues addressed to O2

Further to Adams post and voting options, I have taken the liberty of carrying on from there with a post aimed directly at our O2 friends....so here goes....@ Abs and ChrisI think we all have the knowledge and know-how to check for and spot these bog...

How to get mobile phone call records?

Hi i was just wondering if anybody could help me, I'm needing to get mobile phone call records, I have sent away a form and the information I got back only contained text messages, I want to know if there is any way I can get calls? This matter is ur...

number migration - 02 PAYG to 02 monthly

Been on PAYG for over 5 years and want to migrate old number to the monthly sim sent with new phone. Should be easy to do but still waiting 4 days later :robotsad:

Why do O2 use Yodel?

Has anyone had any issues with Yodel? They seem to be one of the worst delivery companies out there. By checking a review website they seem to be having the same issues as what I am having, I know most people only review to be negative rather than po...

no network service on my phone

Hi, First i wanted to said congratulations for this fantastic forum. My problem is: I've got a nokia 5800 express music (unlook 4 all kind of sim cards) and sadly few days ago make a hard reset to it cause had too many crap. Now, internet dosen't wor...

The Cloud in Wetherspoons

I am a home broadband customer with O2, do I qualify for free wifi with my mobile phone (not O2 network) with "the Cloud" like in Wetherspoons by using my home broadband account details to log into it? Thanks

O2 priority:shockingly poor customer service

Does anyone have any contact details for some help/customer service for O2 priority, specifically for the supposed O2 breakfast packs that were supposed to have been sent out during the rugby world cup.I registered, got a text saying I'd get one, the...

My account was hacked into 15th Oct`

Hi.Anyone else had this?Some scumbag broke into my O2 account, changed my email address and home address, then ordered an upgrade of a new Iphone 4S !!!!I`m stuck now with a tarrif for the phone I didnt want, or even recieve as it was delivered to th...

Network down for 4th day

This is the 4th day of O2 network being down in Bethesda, North Wales. What is going on?

O2 Data charging problem

No doubt the Mods will remove this, after all it's not complimentary to O2. I mean, how dare I tell you to check your bills following O2's own admission that it has had some of it's customers over.http://www.bbc.co.uk/news/business-15219675No doubt t...