General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! ohone mast

When is the o2 mast in corby being repaired so that I can use my new smart phone?

Paid o/s bill - when will the bar be lifted

HiI've paid my overdue bill via the automated payment service today but there wasnothing on there saying when the bars would be removed so I can use the phone again - can you please help

Resolved! upload speeds

With facilities such as Drop-box and Cloud storage the need for high upload speeds is becoming more and more a necessity. I am currently getting around 50kB/sec uploading to Drop-box and I am being told 4-8 hours or more to upload 320MB. Does O2 (and...

Resolved! No Service In Suffolk

Can O2 tell me why i havent got any service? i havent been able to make calls since yesterday.

no mobile reception in donaghadee

I live in Donaghadee , and both myself and wife have had 4 days up to now with bad mobile or nil reception, i have phoned o2 4 times, and they say they are looking into the problem, my latest call they said that o2 dont have engineers, and that they ...

New contact us page????

That new layout and landing page need some serious rethinking it is diabolical

Resolved! mms unavailable

Just got new contract and Nokia lumia 900, but I have just received a mms message and not able to view it. Why?

12 month Contract- Pointless

I have been a loyal O2 customer for the last 9 years and typically spent £80-90 a month. In June I signed up for another 12 months and paid the highest tariff so I could get 6 month early upgrades (I'm a geek!). My first phone was a Galaxy s3 to whic...

Resolved! Cant switch off voicemail from abroad? Really?...

I called o2 before I left the UK - I'm currently in Melbourne at the moment, and will be for 6 months - and asked for advice on what to do to lower my bill, data roaming etc - but nothing was mentioned about voicemail. I've now been out here 3 week a...

Removal Of Posts - Biased Community Admin?

Hello All, One of my good threads has just been deleted? I received a message threatening to "ban" me off this forum if I continue to un-intentionally cause disruption? What is this? a) I never aim to disrupt anyoneb) I want to show users the real av...