General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

o2 hold music

Hey guys I'm just wondering if anyone knows the slow ish love song that the on hold music at the minute it's been bugging me for daysLol

3g900 can now be seen in status / coverage checker

You can check if 3g900 is in your area now using http://status.o2.co.ukor the coverage checker http://www.o2.co.uk/coveragechecker using your handset typeWell done o2 very usefull info

Galaxy S5 fingerprint sensor hacked

Well that didn't take long!Guess it's indicative of the world we live that there are people determined to find flaws and faults in absolutely everything that is produced...and in people/celebs if it comes to that Galaxy S5 fingerprint sensor hacked

Resolved! What happens late bill 3 months

my bill is £3000 (long story) i can pay it in 3 months... maybe. but I might need 4. what's going to happen does anyone know? when will they cut my phone. I know it wll get cut for sure.......

Resolved! 'Flagging a Post'

Hi AllThis may seem a silly question to regular posters but I often see the expression used 'I have flagged thispost',used mainly when you want to bring something to the attention of Forum staff.How exactly do you flag a post?I have looked in the Opt...

Resolved! OpenSSL

Are o2 able to confirm that the Community website, the mobile o2 app and the o2.co.uk website are secure so that those who want to can change their passwords as recommended? ?

Resolved! No access to email, text or data on O2 mobile

I have just got an O2 bolt on for data on my iPhone 4s. Unfortunately, I can't get email, data or texts on the O2 mobile service (can get this on wifi). Must be a problem with mobile settings. Would have liked to speak with O2 live chat, but no one h...

4g news

There are 4 main networks in the UK; EE (T-Mobile/Orange), O2, Vodafone and Three. To date, only one of those networks has 4G coverage in Bristol.That network is EE. Created by the merger of Orange UK and T-Mobile UK, EE (also known as ‘everything ev...

Resolved! O2 recycle

HiI recently sent my phone to O2 recycle & they have just paid £70 less into my account than they quoted. I contacted them & they said they sent me an email but I never received an email. Now they say they wont send my phone back as its too late. The...

Resolved! O2 Network Coverage not working - St Albans AL4 Area....

I have been told the coverage was down due to a faulty mast which should have been fixed on the 74 April then when I called O2 to find out why this was still not working they seeem to know nothing about mast being faulty and just kept asking me to cl...