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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by • Former Staff
  • 49477 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by • Level 94: Supreme
  • 38847 Views
  • 45 replies
  • 6 kudos

Resolved! "Bolt Ons" for premium numbers?

Wouldn't it be great if you could pay a set fee for calls to premium numbers on your phone instead of veins charged extortionate fees when you have no choice but to use your mobile to call and end up spending an hour on the phone?My last network and ...

Anonymous by • Not applicable
  • 5715 Views
  • 15 replies
  • 0 kudos

Resolved! why is 02 rubbish abroad like using in U.S.A

Why is 3 rubbish abroad like using it in U.S.A got my regular updates on my phone charged me over almost £160. Where has my last provider Three charged me my regular bill of £15 pound that is including using Internet for roaming charges. I will admit...

Anonymous by • Not applicable
  • 5497 Views
  • 15 replies
  • 0 kudos

Hull O2 Coverage Abysmal

Hello all, I have been an O2 customer for over 5 years. I have witnessed a distinct lack of service within the hull area which seems to be getting worse and worse as time goes on. At my home in the HU7 area - I normally get a Full signal, this has de...

Anonymous by • Not applicable
  • 3251 Views
  • 12 replies
  • 0 kudos

Resolved! O2 can not contact them by email

Such a big company which does not have email enable so customers can contact,rather than wait or phone them or online chat.So sad company even though i am with them.maybe just me can not find it,as i been going around in circles..They disconnect my w...

Anonymous by • Not applicable
  • 1546 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Data Network in Hull City Centre

I work in Hull, have 2 O2 mobiles, an O2 Sim in my laptop and my company all use O2 mobiles etc.However the data network does not work... We have full signal 3G access but the network is dramatically slow in the morning and by midday is totally unusa...

Anonymous by • Not applicable
  • 1979 Views
  • 6 replies
  • 0 kudos

Resolved! Extremely slow 3g Edgware

Hello,For the last 3 months, I have been experiencing a very slow 3G service in Edgware HA8 town centre, Sometimes is ok for a minutes or 2 then it will just drop out with a android error saying it cant access the URL what is Gmail and it goes the sa...

Anonymous by • Not applicable
  • 2366 Views
  • 11 replies
  • 0 kudos
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