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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Hull O2 Coverage Abysmal

Hello all, I have been an O2 customer for over 5 years. I have witnessed a distinct lack of service within the hull area which seems to be getting worse and worse as time goes on. At my home in the HU7 area - I normally get a Full signal, this has de...

Anonymous by Not applicable
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Resolved! O2 can not contact them by email

Such a big company which does not have email enable so customers can contact,rather than wait or phone them or online chat.So sad company even though i am with them.maybe just me can not find it,as i been going around in circles..They disconnect my w...

Anonymous by Not applicable
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Resolved! O2 Data Network in Hull City Centre

I work in Hull, have 2 O2 mobiles, an O2 Sim in my laptop and my company all use O2 mobiles etc.However the data network does not work... We have full signal 3G access but the network is dramatically slow in the morning and by midday is totally unusa...

Anonymous by Not applicable
  • 1979 Views
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Resolved! Extremely slow 3g Edgware

Hello,For the last 3 months, I have been experiencing a very slow 3G service in Edgware HA8 town centre, Sometimes is ok for a minutes or 2 then it will just drop out with a android error saying it cant access the URL what is Gmail and it goes the sa...

Anonymous by Not applicable
  • 2366 Views
  • 11 replies
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Android 5.0 for Samsung Galaxy S4

This forum will hopefully have some good feedback with everyone at the O2 Community, any questions you got about the near update for the Android Lollipop - my one main question is WHEN! I personally think when the roll out for UK will be around Feb, ...

Anonymous by Not applicable
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  • 17 replies
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Appalling 4G performance in Central London today

Very poor performance on O2's 4G network today in Central London along the A10 Bishopsgate, near Liverpool Street station. Internet keeps dropping out and is virtually unusable. We're accustomed to regular poor data performance on O2's 3G network, bu...

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Reason077 by Level 1: Joiner
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  • 6 replies
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O2 Website

Being unable to see or change the address held on my account was frustrating. I only discovered this problem recently when purchasing my new Huawei Ascend Y330 I got through to the checkout and there was my address. It was not a recent address, but o...

Anonymous by Not applicable
  • 4925 Views
  • 11 replies
  • 0 kudos