General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! Community security problem

Can somebody explain why, if I disconnect from the Community without logging off, I can reload the page an hour or so later without being required to log on again ? I've never had this occur with any other website.

Resolved! Cancel my sim

how is there no option to get in touch with you in the early hours other than telephoning? My phone has been lost and I need to cancel my sim in case the person who picked it up and turned it off is calling abroad on my sim. Please get in contact O2 ...

Resolved! problem with upgrading with meastro

Hi I'm trying to upgrade filled out all the paper work online only to get to the payment page and there is no option for meastro!I don't have a credit card so am unable to continue with payment. Phoned and spoke to an advisor after being held in a qu...

Resolved! Repeated text messages

Don't know if this is an O2 issue or my phone which is a HTC one mini. From last night, every time somebody has text me, the same text has kept coming over and over again every 10 mins. It's driving me bonkers especially as I need my phone for the al...

Redeem clinches £12m O2 Recycle contract

Redeem have renewed their recycle contract with O2 by all accounts.http://www.mobiletoday.co.uk/news/industry/31197/exclusive-redeem-clinches-12m-o2-recycle-contract.aspx Redeem has beaten rival Brightstar 20:20 in the race to win a major handset rec...

"Thank you for sharing"

I'm getting a little bored reading this phrase in practically every thread where something new is revealed. It's almost become an addictive phrase which has grown to be meaningless. Comments welcomed

Moto 360 mini review

3 Days Use - My Mini ReviewObviously from the title above, this is more a 'first impressions' type of review, more time wearing the smartwatch would be required for an in depth review especially where 'wear and tear' comes in to play.The box it comes...

Just An Idea: Change Colour Of Text Bubbles On Apple Devices

I think Apple should allow its users to decide on the colours of the text bubbles. Currently iMessages are blue and text messages are green. It'd be nice if we could decide what colours were used. Some people detest the colour green. I suggest red or...

Poor service and support at Hastings O2 shop

I went to the Hastings O2 shop today to seek back up advice for the iphone 6 I bought at the shop a week ago. I was served by an assistant called Ed who was so unprofessional, unhelpful, tryyng to rush me and chewed gum throughout our conversation.I ...

Big bundle reminder text

(O2: Hang on a minute. You need a balance of at least £20 to get your £20 Big Bundle. Top up now. Call 4444 free from your mobile.)I find this text extremely rude in its content. Do you really think it is acceptable to start a text with hang on a min...