Solved: COMPLETE RUBBISH

Anonymous · ‎27-04-2015

HOW MANY TIIMES DOES IT TAKE TO CANCEL A DAM CONTRACT WITH THIS COMPANY...... NOT EVEN GOT THE PHONE FROM THEM AS THEY WERE SENT BACK YET THEY STILL WANT TO CHARGE ME EVEN THOUGH THEY HAVE CONFIRMED THEY HAVE RECIEVED THE PHONES BACK

Bambino · ‎27-04-2015

If you have received written confirmation that your contract has been cancelled, and O2 have received the phone back, then there is nothing to be concerned about. Refunds are never immediate. They can sometimes take up to 14 days.

I DO NOT WORK FOR O2

MI5 · ‎27-04-2015

Call CS. Use landline numbers on this link http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎27-04-2015

If you have received written confirmation that your contract has been cancelled, and O2 have received the phone back, then there is nothing to be concerned about. Refunds are never immediate. They can sometimes take up to 14 days.

I DO NOT WORK FOR O2