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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Former Staff
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  • 117 replies
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Open Rights Group

I get regular emails from this group, today's concerns mobile phone contracts >>>> "What are you agreeing to when you sign a mobile phone contractSome of the UK's biggest mobile companies including O2 and EE are analysing our location, web and app us...

Beenherebefore by Level 32: Blockbuster         
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Resolved! Buying a replacement tablet, advice wanted!

Hi guys,So, after the awfulness of being burgled I've had confirmation of an insurance payout. I'll be looking to spend at the most £200 and want an Android tablet.I've been looking at the Samsung Tab A 9.7"'as it's the closest spec wise to my origin...

gindygoo by Level 25: Hard Hitter
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Switching Phones

Hey folks, I am really considering swapping over from Windows to Andriod given the lack of choices available in the windows phone market. I was thinking of also pluming for a smartwatch and was looking at a Samsungs S7 (not the edge, dont fancy that)...

Curr946 by Level 26: Upbeat
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Resolved! Samsung galaxy s7 frozen

Three week old galaxy s7 screen has just gone blank, no response, nothing works. Very disappointing for new phone with so much hype.

Anonymous by Not applicable
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Rewards nominations for March

Hi guys, Its the nearing the end of the month so it's time to nominate any posts or threads that you felt made a good contribution to the community in March. Things like guides, reviews or general contributions to the community that you feel have rea...

Martin-O2 by Former Staff
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Resolved! Door swap

Ive arranged for a door swap for my faulty s6 but I work full time and am unlikely to be at home when it arrives. Does anyone know how these are despatched, can they be arranged for a specific day / time?Thanks.

Anonymous by Not applicable
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Resolved! HELP - S6 Edge Wifi issues

HiI am experiencing Wifi issues with my S6 Edge. This has only started in last few days. I did the latest software update last weekend. 6.0.1 Basically the phone is showing as connected to my Wifi (BT Home hub) but the connection is very slow and nex...

Anonymous by Not applicable
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  • 12 replies
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FYI: Rewards

Hi guys, We will likely post the monthly Community Rewards list on Monday. We are gathering community data for March as we speak, but it can take a while due to how much there is sometimes Thanks for being patient!

Toby by Former Staff
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Resolved! deleted email

So i've managed to mistakenly delete an email with concert tickets attached. Any way the email can be retrieved? Its not in the trash, I already checked...lost forever?

Anonymous by Not applicable
  • 2259 Views
  • 11 replies
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