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Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
  • 6 kudos

Resolved! Overcharged international data in Bosnia when paying 02 travel and staying in Croatia

i have been unfairly charged for using data in Bosnia 3 days when I was in Croatia paying for 02 travel. 02 says that charges are valid and refusing to take charges off my bill. I have been a loyal customer for over ten years and I never had any comp...

Anonymous by Not applicable
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2 months and still no resolution

I've been a customer for years, spent thousands and now I've had enough. My account was charged with £36 of charges from an unrecognised source so I contacted O2 thinking it would be simple. but no, its been 2 months and theres still nothing to show ...

Anonymous by Not applicable
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  • 88 replies
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Lumia 950

Just thought I would put this out there. 2 days ago I upgraded from my Lumia 735 to the 950. My 735 was running Windows 10 as are all my windows devices so I am a bit of a fan and very used to it. I have read many posts on various review sites etc sa...

jezza1234 by Level 12: Nimble
  • 6005 Views
  • 20 replies
  • 1 kudos

Reward nominations for June 2016

Hey guys, Once again its time for you to nominate any posts or comments from this month you have found useful, engaging or funny (looking at you @Daddydoink!). For those that don't know each month we ask the community to nominate any posts or threads...

Martin-O2 by Former Staff
  • 5251 Views
  • 17 replies
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Resolved! O2 repairs diary (aka: not practicing what you preach)

Now, many of you are aware that 28 data after having my Sony Xperia Z5 Premium I had a serious issue that needed a replacement sending out. For transparency here it is. Now I know what you're thinking, it's scratched to hell. ... but it's not, see.. ...

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viridis by Level 56: Guvnor
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Resolved! Unauthorised account with O2

July 27th 2015 I bought an iPhone from Carphone Warehouse online on a 24 month contract with O2 , using my Barclays current account, happy and all fine.... Forward to 9th December 2015 I arrive home and there was delivery of an IPhone same model as o...

Anonymous by Not applicable
  • 6620 Views
  • 12 replies
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Extra-long threads

Hi guys, We have some fantastic threads in the community that are very long and contain hundreds or thousands of messages. These threads are really special, such as our Introduce Yourself, Wanty's Place or the Virtual Lounge. Myself and the team are ...

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Toby by Former Staff
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  • 23 replies
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