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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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O2 Dongle webpages

I recently took out an O2 Dongle contract on top of my existing Mobile phone contract as I am using my laptop away from home a lot. (I do not have any form of Smart phone and do not use the internet through my mobile.) Two frustrations: 1. Whenever I...

PaddyB24 by Level 1: Joiner
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Mobile Diconnected

I recently went from doing temp work to going into full time employment which meant there would be a period of time when I would not be paid. I went onto O2 chat a month ago and changed the payment date I have a copy of the chat. I recently started t...

Anonymous by Not applicable
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Vodafone Voxi Youth

Voda have launched a new SIMO for those aged 25 and under called the Voxi Youth and this basicly give all those under that age no data usage for social media, The Voxi Sim available from September 8, lets customers use social and chat apps (Facebook,...

Anonymous by Not applicable
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o2 network getting worse not getting better

So recent trips in teh UK has shown o2 to be lagging and behind the times! 1) at a holiday park in Norfolk, for 3 days no signal my partners phone 3 worked fine, had to tether off her phone so I could use wifi calling to make calls and send texts! sh...

Anonymous by Not applicable
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  • 17 replies
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Notice of disconnection?

I received a notice of disconnection in the post implying I owed o2 money which has been escalated to a debt recovery company.Having only been a pay & go o2 customer as a teen buying top up cards as I needed them. The debt has apparently been accrued...

Anonymous by Not applicable
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Disappointing promises

Dear O2,This will be the fourth time I am contacting your team. I am utterly disappointed and to think that I have left really positive comments on this thread before this. I have cancelled my monthly contract within the allowed 14 days in July. I ag...

Anonymous by Not applicable
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Roaming in Europe???

Could someone explain how roaming in "Europe" includes Guadeloupe, Martinique, Mayotte, Reunion, Saint Barthelemy and Saint Martin (last time I checked they were all very Carribean and far from Europe) yet Turkey will cost £3.99 per DAY???Don't you l...

Anonymous by Not applicable
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  • 4 replies
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02 phone coverage in Devon

I have just come back from a holiday in Woolacombe, Devon and 02 mobile phone coverage was dreadful, only short windows of use. 2 years ago it was the same in Cornwall and the only one of my family not on 02 is my son in law who is Vodafone and he ha...

Anonymous by Not applicable
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Search function : Is there an explanation ?

I key into the Community Search box ross brawn and the following results are produced. N.B. It says Do you mean Ross brawn undeneath the actual search requested. https://community.o2.co.uk/t5/forums/searchpage/tab/message?q=ross+brawn After clicking ...

Beenherebefore by Level 32: Blockbuster         
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