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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Wifi ZTE MF65M

How do i change password and when people scan how do i change how it appears instead of 02 wifi and tbe numbers after it

Buddon by Level 1: Joiner
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O2 RECYCLE - DON'T RISK IT!

O2 recycle offered me £23 for my well looked after iPad Air. They claimed it had "deep scratches" on the screen. It did not.I asked for it to be returned. They returned it in packaging that would offer less protection than my pants. I opened the "env...

Lack of customer care

Three weeks ago I claimed on my o2 insurance. I received a refurbished iPhone 5s. It broke after 3 days, I was sent another, it broke after 4 days, I was sent another it broke after 3 days and today I have received the forth refurbished phone. Still ...

Anonymous by Not applicable
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O2 chat ha

Greata from o2 chat was very helpful the others were not and would like to thank greeta and let his her manager know

Anonymous by Not applicable
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  • 7 replies
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OOh - 02 let me down this time re lost property

Hi hope you are having fun in the warm weather if its down your way.I'm sorry to say this is shock surprise re 02 shops.Warning do not leave your purse, passport, tablet, money, phone , papers, mortgage paaperwork, or anything at all in 02 shops. If ...

Jenny105 by Level 15: Gaining a Reputation
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Discussions about O2 and age verification

Just received a text from TPTB saying I need to confirm I'm over 18 to view adult material. Until then, it'll remain blocked on my phone. I don't have a credit card so I'll need to do this in store. Just wondering, I have no particular desire to view...

Anonymous by Not applicable
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