Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Interesting article, albeit one by a company that makes its living from Cybersecurity applications: https://www.bitdefender.com/blog/hotforsecurity/how-sim-swapping-attacks-work-and-how-to-protect-yourself/Love the SIM they show in their first photo....
Hi everyone, Am I the only one with this issue? I cannot access my o2 wifi account at all, no access from data internet (O2) and no access from WiFi. Kind of it is loading for a while and then An Error Occurred.Also Wifi Extra is not working if that ...
Good morning I have an iphone SE [2022] - [5G enabled]. Early November, I got a pop-up message that said: "4G Calls Turned Off - O2 has turned off 4G calls on your account". My mobile data settings says '5G auto', which I understand is normal setting...
Hi all,Last Saturday the 17th Dec I ordered a Samsung galaxy Book2 Pro 5g which all went through ok and was given the delivery date of within a week of ordering and it continues to say delivery is within 1 week in the o2 shop website but when I spoke...
O2 need to fix their broken network ASAP, had an issue few days ago where verification messages and extremely important messages like appointment reminders and appointment bookings werent coming through and it's just happened again, the only fix O2 s...
I have seen some posts about 02 sending new phones to the wrong address. Is this a common problem? I ordered an upgrade on the app and for some reason they got DPD to deliver it to a property I moved out of 11 years ago. I don’t understand how this h...
My £10 Data Big Bundle has ran out of data a few days before the renewal date. I rang 02 Customer Services in the hope I could start a new one today and the advisor said yes they could do that, and bring the renewal date forward. But then he started ...
Hi all. Don't know if anyone else has had this happen to them, but in August I opted in to the Extra of a three months' trial of Disney+ for free. When I added the Extra I immediately selected the option not to subscribe once the free period ended. I...
So switch it up started on 1st June 22 I started 3 new contracts on 20th may 22 so I was 10 days out the shop never told me about it when upgrading.i think O2 treat good customers bad in that way O2 as a company just becoming like virgin media so now...
I have a mobile to collect from the O2 shop. One of the things asked for is a photo id. I do not have anything with a photo id on. I have the text and the emails and also the bank details which are linked to the mobile account. Is this sufficient id ...
