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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Im on the verge of tears over O2's Misconduct

On Monday i had purchased the Galaxy z Fold 3, i paid a huge chunk up front and offered my current phone as a part exchange. I was informed my new device would be ready to collect on Wednesday.Wednesday rolls around and i see a DHL notification infor...

RosieRP by Level 1: Joiner
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O2 does nothing to deal with frauds, be warned

Hi everyone, I just wanted to share my ongoing story. On Thursday I got an email saying that my security question has been changed. I figured it was some sort of automatic message and they just resetted my secret question but it made me remember to c...

Anonymous by Not applicable
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O2 Poor customer service after losing a phone!

Hi, has anyone else had a poor service after losing a phone or it being stolen? I've been waiting for days to just get a new phone ordered as I had to get a new sim card sent to me first. However, I don;t have a phone to put the sim card in while I w...

KAgorom by Level 1: Joiner
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  • 1 replies
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Phone number transfer but cannot receive SMS

Hello, on Monday I started the procedure to transfer my number to O2. The number was transferred yesterday (Tuesday), but while I can send SMS, I cannot receive any SMS. Can you please fix it as I need to receive SMS daily for verification purposes s...

MRGT007 by Level 1: Joiner
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  • 4 replies
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lost the game

I was enjoying myself last couple days playing a word game . When i opened community it was their on my homepage Now i cant find it Can someone please tell me how to find it again please ?

Poppysmum by Level 19: Quirky
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Code

I would just like to say a big thank you to o2 Lisa for help.

Rum by Level 1: Joiner
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What is the best value for money smartphone?

We are all trying to watch the pennies and especially now with the cost of living.We all love and want a bargain.Is their a smartphone that goes above and beyond the cost? in terms of functions and technology.

Waffle by Level 1: Joiner
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Spam

Phone rang said Congleton i answered .After saying hello 3 timesPerson said hi this is 02 didn't catch restI said sorry didn't catch that and they hung up. Reported and blocked

o2 spam.jpg
Poppysmum by Level 19: Quirky
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Priority winners text

I received a text message from O2 saying that I was a winner of a priority competition, and to email some details to the following email address o2priority@promowinners.com The only thing is when I go on the Priority app it says that I’m not a winner...

Flossiek by Level 1: Joiner
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  • 1 replies
  • 1 kudos