Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Had a scam text, purporting to be from O2, claiming they were having problems taking the direct debit for our bill. It asked for a response via text to sort it out. I deleted the text, but O2 would only contact you about such issues via the app or em...
I was diagnosed with cancer back in March and ended up having to undergo emergency surgery. I'm now not working and I'm on disability benefit so sometimes I can be a few days late in paying my airtime or device plan. I will NEVER use o2 ever again du...
I've recently missed some important calls from my local Health Surgery, who when challenged where adamant that the calls had been made by a GP to my mobile number. I then took the matter up with O2 via a chat session on the 18th September 2022 who re...
Hi!I just found out today from EE customer service about a number 7726.I got in contact with them since one of their numbers was sending phishing text messages and they asked me to forward it to 7726 which is a free service for reporting scam message...
I was just wondering if anyone else has this issue? When my iPhone connects to 5G it doesn’t offer any greater speeds than 4G. Usually it is slower. I am just wondering when the masts are upgraded if they are just coded to say there is 5G without any...
From number020 3987 7604London, England
I’ve not been with 02 long and omg I know why absolutely awful you got to talk to them about ten times and ten different people before you get to where you want to be they either hang on a minute for me to look at this for you then end up cutting you...
For anyone experiencing signal, or call quality, issues in BL3 and surrounding areas, local press article:Phone and internet problems being experienced in Bolton https://www.theboltonnews.co.uk/news/23033112.bolton-experiencing-o2-signal-issues/
Have been trying chasing them for my upgrade not guiding me proper.nobody's knows what they are doing .they themselves are confused.n not giving me proper advice.
Just got word my phone is dispatched and I will hopefully get it tomorrow thanks o2
