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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 3911 Views
  • 35 replies
  • 6 kudos

O2 roaming - speed test results

Thought I might start a thread where people can post their speed test results when roaming, given last summer's debacle. It's been great for me so far.Was at Prague airport on 22 June 2018 and got 82Mbps up / 25 down on O2 CZ.Now in the city centre o...

Gijón, 30 June 2018
GJD by Level 6: Acolyte
  • 13087 Views
  • 64 replies
  • 1 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 13423 Views
  • 89 replies
  • 0 kudos

O2 4G download speed around Bognor Regis

I have been an O2 customer for many years and currently have an iPhone X coming to the end of the contract and where I will need to go to a SIM only tariff. I have noticed for a long time a growing deterioration in the internet performance on 4G only...

Peterg by Level 1: Joiner
  • 285 Views
  • 1 replies
  • 0 kudos

NOTE 10 Pre Order

What's the opinion on the new Note 10?For me it's a great upgrade.Best large screen out thereSpenUFS3.045W CHARGE4 camera setupA beast.I may have pre ordered a Rainbow skittles 5G to replace my blue note 9.Anyone else?

BOSSGOGG by Level 8: Talented
  • 2119 Views
  • 14 replies
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O2 Surprise!

I received a large parcel today and saw that it said Telefonica UK on it and I was thinking, oh no! Have I had my O2 account hacked and someone has ordered something in my name! Haha!It was my O2 Surprise (I've tried to add photos that I've taken wit...

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Taking an o2 complaint to the ombudsman

Hello! I have received a deadlock letter from o2 regarding a fraud they allowed on my account where they let someone port my number to another provider and purchase an apple watch. I am now taking this to the ombudsman (I won't bore you with all the ...

Scam check from Twitter - is it genuine?

Spotted this on my timeline today, made me raise a wary eyebrow (text below pic), @Chris_K tagged, as tweet tagged O2 UK Social Media Team: PSA: please check if your mobile provider is leaking your phone number to #payforit scammers here: https://t.c...

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pgn by Level 55: Good Authority
  • 1114 Views
  • 9 replies
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Samsung Galaxy Watch Active2 Official Renders

The Samsung Galaxy Watch Active 2 drops the physical rotating bezel in favor of a digital one. The revamped OneUI now uses a virtual bezel on the Super AMOLED display, a design that maximizes the screen real estate on your wrist. For comparison, the ...

TheGreyApe by Level 2: Apprentice
  • 532 Views
  • 1 replies
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New polls feature!

Hi guys, As we mentioned here last month, while we are waiting for the homepage feedback to be reviewed further, there were a few minor things we are working on improving, fixing, or enabling. One of these new things is now available, which means we ...

EmilieT by Former Staff
  • 2626 Views
  • 32 replies
  • 1 kudos

Is O2 cell location data leaking to hackers?

I was recently in hospital next to a guy with an O2 phone getting lots of "your recent car accident" scam calls. Suddenly, after many months since very few to me, I got several of identical format to his. How did they know my phone was near his? I di...

MikeYates by Level 1: Joiner
  • 533 Views
  • 7 replies
  • 0 kudos