Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hi there I've just recently come in to contact with these people and I wanted to see what they were about and from reading what I've seen on here I'm a bit concerned is there a way to change back ?
I have had about 10 calls today from 020 8187 6020 saying my sim will stop soon , but since there is no reason for this to happen is this spam as I suspect??
I felt I had to write this because of how awful I'm being treated by o2 after being a customer for decades. Hopefully a warning to other customers and people online. My experience with o2 over the last 2 months has made me want to leave but fearful t...
For the past 4 years or so, I've never been able to connect to a network when abroad. This has been different devices, a different contract type (sim only to pay monthly with device) and even a new physical sim.My current device has given the most us...
Since I updated my iphone 13s ios to 17.5.1, I keep getting this annoying message popping up. Has anyone else had this and if so, how can I get rid of it? I am with Virgin / O2
Why is it 02 encourage customers to do their job in customer service. This company is the worst I’ve ever come across.
Morning, I was in an O2 shop recently and was talking about making a payment to reduce monthly expenditure. Assistant told me the app shouldn't allow me to do that but on checking again I am given a choice of either reducing monthly payments or reduc...
What's the reason for this sequence of transactions needed to sign in to the Forum on laptop earlier, and just now to the web version of My O2 on mobile, @Dave-O2? SMS lands, after a warning not to share the PIN that is about to arrive... Something a...
Hi all. I recently claimed on my insurance after my screen smashed. It was impossible to use the phone and undertake a back up. I switched it for a new one (via the claims process), but have realised that my back up to Google Photos had not been swit...
A few months ago I received a bill from O2 but don’t have an account with them or have ever been a customer. I managed to get hold of the fraud department and I believe they sorted it out as I haven’t heard anything further from them. However, despit...
