Discussions & Feedback
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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35 replies
  • 6 kudos

O2 roaming - speed test results

Thought I might start a thread where people can post their speed test results when roaming, given last summer's debacle. It's been great for me so far.Was at Prague airport on 22 June 2018 and got 82Mbps up / 25 down on O2 CZ.Now in the city centre o...

Gijón, 30 June 2018
GJD by Level 6: Acolyte
  • 64 replies
  • 1 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 89 replies
  • 0 kudos

Not happy

Very poor network it’s giving everywhere I go ****** I’m done with o2 good bye in advance I’m using your sim until I finished this contract and will tell everybody to do not switch on with o2

Yam by Level 1: Joiner
  • 4 replies
  • 0 kudos

Is It Possible ...

... someone could 'bullit point' for me as to how to get O2 community pm's / notifications referred to my phone Xperia L1 ... this used to happen until recently I believe there is a thread about this ... however I can't seem to find itIf some member ...

Anonymous by Not applicable
  • 13 replies
  • 0 kudos

A mouth-watering gift

Hello everyone, I just wanted to say a great big thank you to @EmilieT @Martin-O2 and @Marjo for the absolutely amazing present i received in the post today. It was a bad morning for me today. It is one year since I lost my long time companion. As so...

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Seahorse by Level 4: Observant
  • 11 replies
  • 6 kudos

What phone

Which phone is better for my son iPhone XR or 11?

SH1 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Advisor Feedback

Hi is there a way I can send feedback to a live chat advisor for the way he has assisted me today

Danmadgin by Level 1: Joiner
  • 2 replies
  • 1 kudos

Calls from congo

Today a new number being a nuisance+243971563727Cingo kinshasaCalled 4 times past hourWe had this beforeSo letting you know it might be starting again

Heatherk by Level 2: Apprentice
  • 7 replies
  • 3 kudos

O2 offers

Hello o2,I just wondering why you offer me second sim for £13 a month? I can get the same offer for £8 monthly. Dear O2 do you think your customers are idiots?

Karol by Level 1: Joiner
  • 2 replies
  • 0 kudos

online buying and ages with customer services

Hi all, I have been an O2 customer for nearly 10 years and today has been the day I may actually leave when my contact comes round for renewal. So today I thought i would get the Samsung Tab S6 - take advantage of the Black Friday deal. multiple onli...

AshB2919 by Level 1: Joiner
  • 1 replies
  • 0 kudos