on 08-11-2012 22:38
on 08-11-2012 22:38
16-11-2012 16:12 - edited 16-11-2012 16:14
16-11-2012 16:12 - edited 16-11-2012 16:14
@Mark_lewis
They cannot give you a time to fix unfortunately.
on 16-11-2012 16:23
i go all " lion king" on my phone when i have no signal, holding it high in the air....
on 16-11-2012 16:40
on 16-11-2012 16:40
Customer service can't give you a timescale for a mast repair as it is dealt with by the network team. All they can do is pass on information when problems occur which is why you should report anything not showing on the status page. Some of the things that could affect the timescale for repair:
Sometimes permission is needed for access as some masts are on private property.
Perhaps on the initial visit the engineer finds that parts needed to be ordered.
Weather conditions can determine whether climbing a mast is safe.
Engineers may not be readily available if they are busy elsewhere.
O2 will ultimately try the get the mast repaired as soon as possible in everyone's interest.
on 16-11-2012 16:46
on 16-11-2012 16:46
@Anonymous wrote:i go all " lion king" on my phone when i have no signal, holding it high in the air....
Works for me...!:smileyhappy:
on 16-11-2012 17:24
works for me too!!
on 02-12-2012 20:31
on 02-12-2012 20:31
on 02-12-2012 21:58
on 02-12-2012 21:58
on 02-12-2012 22:21
on 02-12-2012 22:21
@Anonymous wrote:
Thats so true i am with o2 and signal is crap
We were having a joke, my phone works fine on O2 and always has done.
The O2 signal is not as you so eloquently put it crap!
on 02-12-2012 23:23
think ill jump on the bandwagon here! MY signal is amazing, and i like it! XD