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Would I be able to get a Smart Watch that actually WORKS?!

MrRichAllen1976
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I've had 2 Samsung Galaxy Watches so far, I had to take the first one back because I couldn't set it up, even the bloke in the Meadowhall O2 shop failed... I got a SGSW 6 as a replacement, and I've just returned that this afternoon as it doesn't even hold a full charge for 24 hours.

 

They've sent it off for repair under Warranty, but I doubt they'll find anything wrong with it to be honest, and I can't really afford to claim on the insurance for a new Watch.

 

Anyway, does O2 sell ANY brand of Smart Watch, preferably Android, that actually works?

 

 

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pgn
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@MrRichAllen1976 

# quick flick through the guides for watches:

Guide: Samsung Galaxy Watch 4 "Emergency Calls Only" Fix 

Guide: Connecting your Samsung Smartwatch 

And switching families to Apple:

Activate Apple Watch Guide 

But for Samsung ones in particular, you have to get lucky with one of the in-store assistants who knows what they are about.

Good luck!

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madasaf1sh
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Have a look on Amazon for the likes of the Nothing Watch 2 (£70) or one of the Huawei devices, or even the WiFi Version of the Pixel Watch 3 they are a lot cheaper or move to Apple slight_smile 

 

The Shamsung watches seem to be flakey across all networks...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MrRichAllen1976
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Well they've just sent me the Watch back, apparently they couldn't reproduce the error, you what?! So now I'm stuck paying off the contract on a Watch I can't use due to incompetent repair team? WTF?!

 

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madasaf1sh
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@MrRichAllen1976 

 

I would speak to Samsung and see what they suggest..  also might be worth having a look on the Samsung Community as well.. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MrRichAllen1976
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What's the phone number for customer service? My phone is currently on charge so I need the landline number if possible?

 

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MI5
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@MrRichAllen1976 

All numbers here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MrRichAllen1976
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I've just rung on the landline, like I said in a post just now in the tech support section, I have neither the patience or time to be on the phone all night to annoying music waiting for them to answer.

 

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MI5
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No one here can do anything so you've no choice if you want answers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
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A potential alternative @MrRichAllen1976 is to message O2 on social media :-


Facebook : https://o2uk.co/O2CFB


X (previously known as Twitter) : https://o2uk.co/O2CTW


Instagram : https://o2uk.co/O2CIG

 

The social media team are based in the UK and are adept at solving customer problems. At lease they are worth a try ! 👍

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