Would I be able to get a Smart Watch that actually WORKS?!

[MrRichAllen1976]

I've had 2 Samsung Galaxy Watches so far, I had to take the first one back because I couldn't set it up, even the bloke in the Meadowhall O2 shop failed... I got a SGSW 6 as a replacement, and I've just returned that this afternoon as it doesn't even hold a full charge for 24 hours.

They've sent it off for repair under Warranty, but I doubt they'll find anything wrong with it to be honest, and I can't really afford to claim on the insurance for a new Watch.

Anyway, does O2 sell ANY brand of Smart Watch, preferably Android, that actually works?

[pgn]

@MrRichAllen1976 

# quick flick through the guides for watches:

Guide: Samsung Galaxy Watch 4 "Emergency Calls Only" Fix 

Guide: Connecting your Samsung Smartwatch 

And switching families to Apple:

Activate Apple Watch Guide 

But for Samsung ones in particular, you have to get lucky with one of the in-store assistants who knows what they are about.

Good luck!

[madasaf1sh]

Have a look on Amazon for the likes of the Nothing Watch 2 (£70) or one of the Huawei devices, or even the WiFi Version of the Pixel Watch 3 they are a lot cheaper or move to Apple  

The Shamsung watches seem to be flakey across all networks...

[MrRichAllen1976]

Well they've just sent me the Watch back, apparently they couldn't reproduce the error, you what?! So now I'm stuck paying off the contract on a Watch I can't use due to incompetent repair team? WTF?!

[madasaf1sh]

@MrRichAllen1976 

I would speak to Samsung and see what they suggest..  also might be worth having a look on the Samsung Community as well.. 

[MrRichAllen1976]

What's the phone number for customer service? My phone is currently on charge so I need the landline number if possible?

[MI5]

@MrRichAllen1976 

All numbers here Guide: How to find help & contact O2 

[MrRichAllen1976]

I've just rung on the landline, like I said in a post just now in the tech support section, I have neither the patience or time to be on the phone all night to annoying music waiting for them to answer.

[MI5]

No one here can do anything so you've no choice if you want answers.

[Oxonian]

A potential alternative @MrRichAllen1976 is to message O2 on social media :-

Facebook : https://o2uk.co/O2CFB

X (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

The social media team are based in the UK and are adept at solving customer problems. At lease they are worth a try ! 👍