Why are 02 upgrades so expensive

[Anonymous]

Why are o2 so expensive to upgrade with I can upgrade to a Samsung s8 for no up front cost and £44 per month,o2 want £9.99 up front then £51per month

[Cleoriff]

Buying the phone anywhere else but O2 wont give you the Refresh contract @Anonymous

https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

This is considered a deal breaker for some...

[jonsie]

Always go for the deal that meets your needs and you are comfortable with. Also be wary about coverage of the other networks. 

[Anonymous]

Also @Anonymous if you go to CPW  or an independent you will be locked into a standard 24 month contract 

[MI5]

Freedom of choice.
No refresh, no o2 open discount, no family plan discount etc unless bought directly from o2.

[jtuk]

EE do the same now! Saw them advertise it. Upgrade every year.

[MI5]

So do Sky and Virgin, but not available unless taken with the network directly, so the cheaper prices from CPW don't qualify.

[Skyhawk1010]

Not so fast !

EE will do it after 12 months BUT with the following conditions:

1) You have to be signed up to their top EE Max tarries

2) You also have to return your old handset in mint condition c/w charger, box and accys.

EE will slap charges on if the handset isn’t in mint condition. With O2 there’s no need to do any of that.