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Who have o2 passed my details onto?

Anonymous
Not applicable

Am in a very annoyed mood right now so this will probably sound like a rant!

 

I am due/eligible for an upgrade of my handset/contract with o2.

 

So why am i getting constant calls from so called o2 affiliates trying to sell me one and sign with them? I questioned one caller, who admitted we have nothing to do with o2!!

How have they got all my details?

Only o2 hold them details as far as i am aware.

Had about five calls now from different companies in the last month, current one today was 'mobile solutions' iirc. WHO? Never heard of them or the others (of which i cant remember their names) and am sick of the cold calling.

If i find out it was o2 who has somehow compromised my details i will not be very happy and will pursue the matter further by some means. I do not need a third party selling me something i never knew i needed! 

 

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adamtemp64
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21.4 You also agree to the information described in paragraph 21.3 being used, analysed and assessed by us and the other parties identified in paragraph 21.3 and selected third parties for marketing purposes including amongst other things to identify and offer you by phone, post, the Network, your Mobile Phone, email, text (SMS), media messaging, automated dialling equipment or other means, any further products, services and offers which we think might interest you. If you don’t want your details to be used for marketing purposes, please write to us c/o The Data Controller, Telefónica UK Limited 260 Bath Road, Slough, SL1 4DX or through the ‘Contact Us’ section of our Website. You’ll need to tell us your full name, address, account number and Mobile Phone number. For details on how we use your information please refer to our Privacy Policy on our Website.

 

From the t&C so unless you write to them o2 will pass it on to companies they use for marketing.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
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Registered:

21.4 You also agree to the information described in paragraph 21.3 being used, analysed and assessed by us and the other parties identified in paragraph 21.3 and selected third parties for marketing purposes including amongst other things to identify and offer you by phone, post, the Network, your Mobile Phone, email, text (SMS), media messaging, automated dialling equipment or other means, any further products, services and offers which we think might interest you. If you don’t want your details to be used for marketing purposes, please write to us c/o The Data Controller, Telefónica UK Limited 260 Bath Road, Slough, SL1 4DX or through the ‘Contact Us’ section of our Website. You’ll need to tell us your full name, address, account number and Mobile Phone number. For details on how we use your information please refer to our Privacy Policy on our Website.

 

From the t&C so unless you write to them o2 will pass it on to companies they use for marketing.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Bambino
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If you go into My O2 I believe you can opt out of being contacted. I would think that all network providers do exactly the same.

I DO NOT WORK FOR O2



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Anonymous
Not applicable

Good Afternoon and Welcome to the Community Forum,

 

 

 

I've just fielded such a telephone call too.

 

I just say I'm happy with everything and do not wish to discuss any account details whatsoever, and end the call.

 

Never upgrade or take up a Contract from a cold call is best practice.

 

 

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Anonymous
Not applicable

Thanks for that info, it seems there was no opt out box initially then, as i always tick it!

 

It now gives me greater pleasure telling them to '*bleep* off' when they phone up!

 

This is the first year i have had this and i have been a o2 customer since they started (cellnet previously) Seems they needed their coffers boosting by selling them after all. Grrrr!

 

Will be sending a strongly worded letter this afternoon then wink

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Anonymous
Not applicable

@Anonymous wrote:

Thanks for that info, it seems there was no opt out box initially then, as i always tick it!

 

It now gives me greater pleasure telling them to '*bleep* off' when they phone up!

 

This is the first year i have had this and i have been a o2 customer since they started (cellnet previously) Seems they needed their coffers boosting by selling them after all. Grrrr!

 

Will be sending a strongly worded letter this afternoon then wink


Hi,

 

 

Maybe not being so , well, aggressive, on the phone if they ring again  Smiley Surprised

 

 

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Bambino
Level 85: Esteemed
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@Anonymous wrote:

@Anonymous wrote:

Thanks for that info, it seems there was no opt out box initially then, as i always tick it!

 

It now gives me greater pleasure telling them to '*bleep* off' when they phone up!

 

This is the first year i have had this and i have been a o2 customer since they started (cellnet previously) Seems they needed their coffers boosting by selling them after all. Grrrr!

 

Will be sending a strongly worded letter this afternoon then wink


Hi,

 

 

Maybe not being so , well, aggressive, on the phone if they ring again  Smiley Surprised

 

 


@I disagree, bob. @Anonymous, be as aggressive as you like. If they don't like hearing foul language, then they shouldn't call. I'm sure they're all pretty thick-skinned and probably get it all the time. Sending a letter won't make a difference. If you haven't opted out, you agree to the calls. I'm sure you'll find that all the networks do it. They make money by letting these vermin use their data bases.

I DO NOT WORK FOR O2



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Anonymous
Not applicable

I believe the OP is writing a letter to 02 to remove themselves from this, not to the 3rd party company.

 

Its just my way Bambino regarding how I conduct myself.

 

Treat others how you would like to be treated yourself.

 

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Bambino
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@Anonymous wrote:

I believe the OP is writing a letter to 02 to remove themselves from this, not to the 3rd party company.

 

Its just my way Bambino regarding how I conduct myself.

 

Treat others how you would like to be treated yourself.

 


I thought the OP had found the opt out in My O2. Maybe I misinterpreted the post.

 

You are entitled to your opinion about this, bob, but cold callers, in my opinion, are the scum of the earth. They neither respect, nor have any regard for your privacy, and as such get treated with disdain by me when they call. That's why we were discussing having the facility to block calls on all phones in another thread. If we had that, this thread wouldn't even have been started.

I DO NOT WORK FOR O2



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Anonymous
Not applicable

Totally agree with the some form of blocking software should be in all mobile phones.

 

Something i'll use when iOS 7 is released.

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