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Which customer service survey

adamtemp64
Level 66: Unequalled
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http://www.bbc.co.uk/news/business-36057124 o2 down the table but out of main 4 is in second place 1 point below 3

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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gindygoo
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I suppose any forum setup that gives a financial incentive is open to the kind of posting that you've mentioned. Personally I prefer asking a question in here if it's not account related, as I know I'll get helpful and honest "customer perspective" replies.

Before using this forum, I didn't know quite how bad a rep both live chat and anovo had. With that extra info, any kind of interaction with cs is always (by me) routed through 202.

I've not had to use the repairs service (touch wood) but if I did, I'd definitely be heeding the advice handed out in here rather than the boiler plate response given out to the masses by O2.
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