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Web "Security Check" Screen Bug (for over a week)

mrjackster
Level 1: Joiner
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There have been problems with security on the website - I have to repeatedly refresh the page, and sometimes it eventually shows a box to enter the code sent. Most of the time it doesn't. Tried on Safari and Chrome (both latest on OSX 11.6.2) and on iPad. Not terribly reassuring that a security system has been buggy for over a week - i tried and suffered the same last week too. 

 

Screenshot-20**Personal info**-at-**Personal info**

 

https://ibb.co/njF5RSn 

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Cleoriff
Level 94: Supreme
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@mrjackster 

That's not good at all. I'll call our managers to the thread to report this bug in the system.

@Martin-O2 @lewys-gp @RafaC 

*The Game Is On*

Girl in a jacket
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lewys-gp
Community Manager
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Thanks for the tag, @Cleoriff

 

And thank you for sharing this with the community, @mrjackster. I'm going to raise it with the team at O2 now.

Community Manager for the O2 Community 🙂
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Cleoriff
Level 94: Supreme
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Thanks @lewys-gp 🤔

*The Game Is On*

Girl in a jacket
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