Web "Security Check" Screen Bug (for over a week)

[mrjackster]

There have been problems with security on the website - I have to repeatedly refresh the page, and sometimes it eventually shows a box to enter the code sent. Most of the time it doesn't. Tried on Safari and Chrome (both latest on OSX 11.6.2) and on iPad. Not terribly reassuring that a security system has been buggy for over a week - i tried and suffered the same last week too. 

https://ibb.co/njF5RSn 

[Cleoriff]

@mrjackster 

That's not good at all. I'll call our managers to the thread to report this bug in the system.

@Martin-O2 @lewys-gp @RafaC 

[lewys-gp]

Thanks for the tag, @Cleoriff. 

And thank you for sharing this with the community, @mrjackster. I'm going to raise it with the team at O2 now.

[Cleoriff]

Thanks @lewys-gp 🤔