@rossclarke7
You need to get it looked at by a ph9one shop or O2 if it's still in warranty.
You can also search Google to see how to do a reset on your particular device.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
