General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Fraudulent call

I just want to highlight how easy it is to be fooled by these scammers.I had dozed off when my mobile went off, so was half asleep when I answered.The person claimed to be from O2 customer relations, and said that with the Covid situation, they were ...

Charity

Hi there,Completely random what does o2 do for non profit charities?Thanks

Forum down again?

Just putting this up in case others are having problems... but can read topics...The forum was offline for me (Midlands based) for 3 hours this morning 7am -10am. I could actually see that some members who live in the North were able to log on...Happ...

iPhone X like new - NOT

Hello, I got an iPhone X - alledgedly like new.It had quite a lot of scratches and scuffs on the screen and body, which whilst I appreciate it is not brand new, was quite disappointing for what I am paying for it.After transferring from my old iPhone...

O2 Academy.

Does anyone know the o2 Academy reopen if the one in Boscombe will reopen again or has that one permanently closed down?

No Network

O2 put my daughter in danger 12 years old. You've no right advertising anything your scumbags I will let the world know.I'm a single parent with two children under 15. I pay £90 a month for all of our handsets and contracts with O2.For the last 2 yea...

Unlock O2 phone

Hi I bought a second hand phone that is locked to O2 I do not have the details of previous owner. How do I get it unlocked?

New o2 voicemail

Has anybody else recently had their voicemail "upgraded"? Sounds like a different voice etc but omg what a load of rubbish it is! When you press 5 to radial it saysPlease wait while we connectPlease wait while we connectPlease etcWho on earth thought...

Norton renewal subscription scam

Received a renewal from Norton (supposedly)Dear Norton Customer ( no name)an email saying that my subscription had been cancelled my card wouldn't be used for renewal but I had been chosen for a 1 year free renewal and 2 years subscription...to avail...

Error deleting Private Messages

I'm getting this Error Message when trying to delete Private messagesAn Unexpected Error has occurred.Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 5A172392.C...