About anthonyreid

anthonyreid · 02-12-2021

THIS IS AN ACTUAL LETTER THAT I HAVE SENT TO O2 ABOUT THEIR POOR CUSTOMER SERVICES - has anyone experience anything this? On Thursday 25th November I called O2 to add a 2nd line and new phone onto my existing account – I want an additional phone (Iph...

anthonyreid · 01-12-2021

It took 30 mins to answer my call, I spent 30 mins explaining the issue. I ask to speak to someone in the UK, then get cut off!! This has happened on 4 occassionas now!! I have spent a total of 4.5 hours on the phone trying to get someone to listen t...

anthonyreid · 03-12-2021

I would have gone with them, however the order was cancelled as the "network operator" = O2, had rejected the request!!

anthonyreid · 01-12-2021

Why do I have to use social media to contact the company I have an account with? They have a contact us and this "chat" for a reason

O2

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Letter sent to O2 - Poor customer service / Poor resolutions / Lack of understanding

30 mins to answer a call / 30 mins to explain then get cut off

Re: Letter sent to O2 - Poor customer service / Poor resolutions / Lack of understanding

Re: 30 mins to answer a call / 30 mins to explain then get cut off