Warning ...Check your My O2!

[Cleoriff]

This has been mentioned in another thread but deserves a section of its own I think. @MI5 and myself have noticed a changed to Contact Preferences. Initially I had opted out of Marketing info....today we noticed there is a new layout for the page and suddenly mine have been turned on...Advise everyone to check. Mine looks like this...(or did as I have now turned off everything except Priority) @Toby is currently checking when these changes took place..

[gindygoo]

Blimey, just going to check mine now. I hardly ever get those calls, but in the last few weeks I've had a couple I've had to block. Not loads, but I'm guessing it's because of this I've had any at all...

Complaints form at the ready!!!

[gindygoo]

GRRR I'm really peeved off at this!

No I've not had a barrage of calls (yet) but I've certainly had more than I used to get, which was maybe 2 in the life of this number (2yrs). I specifically had all permissions off from the beginning of this numbers life as I'd been plagued with spam/scam calls and texts on my old number...

Great, so now I'm actually considering changing my number because of this. I really shouldn't have to worry about crap like this from such a large company, it's appalling!

@Toby @Martin-O2 anyone got any info on exactly how this was allowed to happen?

[gmarkj]

interestingly I have just gone to check this - information not currently available.
I think someone has noticed and has quickly withdrawn the page to correct...

edited to add - if the code for the page has been updated, it could be a bit Apple job with the wifi assist being reset to on by default.

that doesn't change the fact that this is a MASSIVE pie in the face however, and certainly needs to be complained about to both o2 and ofcom...

[MI5]

Don't think O2 ever move that fast

[Cleoriff]

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@gmarkj wrote:
interestingly I have just gone to check this - information not currently available.
I think someone has noticed and has quickly withdrawn the page to correct...

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Well if they do 'correct it' @gmarkj I hope they don't correct mine back....as I went in changed all my preferences manually...just before I started the thread.....

[gmarkj]

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@Cleoriff wrote:

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@gmarkj wrote:
interestingly I have just gone to check this - information not currently available.
I think someone has noticed and has quickly withdrawn the page to correct...

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Well if they do 'correct it' @gmarkj I hope they don't correct mine back....as I went in changed all my preferences manually...just before I started the thread.....

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sorry, meant correct back to how it was before the update/"upgrade" not to before you set the right again!

[Bambino]

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@MI5 wrote:

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@jonsie wrote:

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@MI5 wrote:
I'm getting tired of hearing the same old excuses from O2 for when things go wrong......

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Yes, your data is very important to us and we take great care to ensure we screw you over to maximise our profits......

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Fixed it !

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Sorry @MI5, but what have you fixed?

[Cleoriff]

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@gmarkj wrote:

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@Cleoriff wrote:

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@gmarkj wrote:
interestingly I have just gone to check this - information not currently available.
I think someone has noticed and has quickly withdrawn the page to correct...

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Well if they do 'correct it' @gmarkj I hope they don't correct mine back....as I went in changed all my preferences manually...just before I started the thread.....

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sorry, meant correct back to how it was before the update/"upgrade" not to before you set the right again!

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I will have to leave other to check @gmarkj as I am now offline for a while...

[MI5]

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@Bambino wrote:

Sorry @MI5, but what have you fixed?

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jonsie's statement

[gmarkj]

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@Bambino wrote:

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@MI5 wrote:

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@jonsie wrote:

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@MI5 wrote:
I'm getting tired of hearing the same old excuses from O2 for when things go wrong......

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Yes, your data is very important to us and we take great care to ensure we screw you over to maximise our profits......

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Fixed it !

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Sorry @MI5, but what have you fixed?

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he added the bit in bold...