Upgrades to note 7

[Anonymous]

Tried yesterday to upgrade to to preorder Samsung Note 7, after talking to upgrade staff for 30 mins, completed online order including credit card details, placed order and told phone could be picked up on the 30th, recieved further email stating click on link to complete order today, click on it and it says phone 202, i have phoned 202 3 times spending over 90 mins on the phone and all I'm told is keep clicking on the link,
My credit card details are floating around somewhere, i don't know if I'm getting a phone or not, today I have had wifi charger and sd delivered that are useless without phone, sort it out or i cancel the whole order and get a phone from Samsung themselves and cease my contract in 4 months time.

[Anonymous]

Should have checked the forum about this problem.

I had the same problem with my upgade.

I chalked it up to my bank having problem.

As I was busy working next few days didn't got the time to ring 202.

Now that the upgade is sorted thers no free VR!

Way to go O2! 

Looks like Vodafone will be getting my money for Note7.

[MI5]

O2 snatching defeat from the jaws of victory again......

[Cleoriff]

It's a shame when people think their bank is the area at fault...when in fact this Note 7 upgrade has caused problems for many via O2. I don't expect the iPhone 7 pre orders will experience the same issues.

[MI5]

You sure about that?

[jonsie]

I'm sure o2s creaking systems may well just give up come September. ...

[Cleoriff]

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@MI5 wrote:
You sure about that?

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As sure as I can be...knowing the iPhone is a favoured phone for many...

[MI5]

Buts it's o2's systems that fail.

[Cleoriff]

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@MI5 wrote:
Buts it's o2's systems that fail.

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Of course....but let's bide our time and see shall we?

[jonsie]

Not long now....

[Fellwalker]

Samsung system failed for me too.  Couldn't order with a credit card!