Unwanted early morning message from O2

on 27-10-2010 19:48
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on 27-10-2010 19:48
I need the phone on 24/7 as I have a relative that may need my help so turning the phone off or putting it on silent is not an option.
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on 30-10-2010 21:37
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on 30-10-2010 21:37

on 31-10-2010 10:48
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on 31-10-2010 10:48
what happend to texting stop doe`s this not work any more :robotindifferent:
Read the thread, its not that sort of message.

on 31-10-2010 22:34
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on 31-10-2010 22:34
Got it yet again this morning, same stupidly early time...

on 02-11-2010 11:18
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on 02-11-2010 11:18

on 02-11-2010 12:06
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on 02-11-2010 12:06
Can you let the rest of us know what happens? Somehow this notification seems to have got stuck, so it would be handy to know should anyone else have the issue.

on 02-11-2010 13:59
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on 02-11-2010 13:59
PM from Chris@O2 saying he's seen e-mails going round about this problem so hopeful there will soon be a solution.

on 04-11-2010 17:18
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on 04-11-2010 17:18
Received the following PM from Chris@O2
Hi
After looking into this in more detail, it seems that your phone is somehow accessing the data network three times a day. The first of these is very early in the morning, and it prompts the network to send you these messages - thinking you're up and using the web on your phone.
Can you go through your phone with a fine tooth comb and make sure that nothing's set to connect without your say so? One example of this is email - have you got your email set to check for new messages? Or it could be something running in the background.
Let us know how you get on.
Cheers
Chris
I've had a look on my phone (I'm not that technically minded though) and found my email is set to look for new mails every 12hrs, I changed my ISP a while ago and as I don't need emails sent to my phone didn't set up the new account on it so it still has the old redundant address. Have deleted this and set the email lookup time from every 12hrs to never. Will let you know if this works.
Thanks for all your help.

on 04-11-2010 18:58
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on 04-11-2010 18:58

on 05-11-2010 18:55
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on 05-11-2010 18:55
Nothing on phone this morning & the first complete nights sleep in over a week!
Did find an "allow messages from your supplier" or something to that effect option in a sub, sub menu in the main text options menu so if today was a lucky co-incidence I'll set that option to "no".
Thank you to Chris@O2, prking and everyone else who put in suggestions.

on 05-11-2010 19:00
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on 05-11-2010 19:00
Cheers for letting us know.
Chris



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