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Unlocking my phone

Anonymous
Not applicable

I seem to be running round in circles at the moment trying to unlock my phone.

 

I sent in the form (android phone 18 months into 2 year contract) and got a mailed reply saying it's not an O2 phone. (And also giving me an email address to reply which apparently doesn't work any more - not really part of the problem except it's very unprofessional).

 

I paid O2 a hefty sum at the beginning of my contract & am paying them monthly for the contract & phone. How is it not an O2 phone? Or am I missing something obvious :s

 

TIA to anyone with ideas.

Message 1 of 48
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viridis
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Yep, unlocked
Mrs has that but shows the blue splash screen as it's locked.
Message 21 of 48
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Anonymous
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It doesn't have the blue o2 screen @viridis.

Her post said "if" the bit about the blue screen is correct. ......
Message 22 of 48
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viridis
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Read again @Anonymous lol
I agreed it's unlocked as my Mrs has same phone but shows splash screen, As hers IS locked.
Message 23 of 48
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MI5
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When you two have finished discussing the finer points, I refer you to post 7 on page 1 :wink:
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 24 of 48
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viridis
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I saw muddying, wanted to join in.
Message 25 of 48
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Anonymous
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I know @MI5 but then you lot started to stray lol
Message 26 of 48
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MI5
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I didn't stray one bit, thank you!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 27 of 48
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Cleoriff
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Came back to this thread.....and I have to say as someone reading it all the way through I found lots of conflicting advice given......threw me right off track...:smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 28 of 48
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jonsie
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Bought from CPW was a bit of a clue in fairness. @MI5 nailed it first time despite the padding that followed :wink:

Message 29 of 48
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viridis
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Yeah, a good chunk is just filler
Message 30 of 48
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