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Unlink O2 and Virgin Media

BeachBoy
Level 1: Joiner
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I want to leave O2 but my O2 account is linked to my Virgin Media account. Does anyone know how to unlink them please so that my VM account still stays active?

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MI5
Level 94: Supreme
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 Leaving either will not cancel the other.

You'll just lose some of the the Volt benefits.

  

What happens to my Volt benefits if I leave O2 or Virgin Media? 

If you leave O2, you’ll lose your mobile benefits, but you’ll keep your boosted Virgin Media broadband speeds. Likewise, if you leave Virgin Media, everyone in the household on an eligible O2 plan will keep their double mobile data until you upgrade – then, your mobile benefits will stop. 

Bigger benefits - Volt

@BeachBoy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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