Virgin Media O2 Says AI Saved UK Customers 400,000 Hours in Support Calls

Enlli · ‎15-01-2026

Virgin Media O2 Says AI Saved UK Customers 400,000 Hours in Support Calls

https://www.ispreview.co.uk/index.php/2026/01/virgin-media-o2-claims-ai-saved-uk-customers-400000-ho...

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

pgn · ‎15-01-2026

Truly the mind boggles, only an AI could dream up a stat like that and use it as a measure of success...🤦

|-- O2 Social Media Team via Facebook Messenger

MI5 · ‎15-01-2026

******

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎15-01-2026

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

TallTrees · ‎15-01-2026

HAPPINESS IS BEE SHAPED

viridis · ‎16-01-2026

My arṣ̌e.

Honest to god, where do they pull these numbers from

O2

Proof of Pudding is in the Eating

Virgin Media O2 Says AI Saved UK Customers 400,000 Hours in Support Calls