O2 Left Communication Ombudsman Scheme

Enlli · ‎13-01-2026

https://www.commsombudsman.org/raise-dispute/virgin-media-o2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎13-01-2026

Updated dispute resolution here https://a.storyblok.com/f/253875/x/bf58c44820/customer-complaints-code-**Personal info**.pdf

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎13-01-2026

Someone was quick on Modding that link

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

madasaf1sh · ‎13-01-2026

This is the direct link to CISAS https://www.cedr.com/submit-a-complaint/

Looks like a lot of companies have moved over on the 1st Jan 2026

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎13-01-2026

@Enlli wrote:
Someone was quick on Modding that link

Legal requirement.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.