Unlimited Text Messages are NOT what they seem
06-11-2015 07:13 - edited 06-11-2015 07:15
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06-11-2015 07:13 - edited 06-11-2015 07:15
Hi O2,
The terms of my contract give me UNLIMITED text messages. Imagine my surprise then, when i looked at my bill to see it is £6 higher than what it should be.
This is because: If i add 3 recipients into a TEXT MESSAGE and send it, you define that as a PICTURE message to 3 people and charge me 3 x 33p. Which equates to 99p for 3 TEXT MESSAGES!
As i have unlimited texts, how do you justify that?
NOT IMPRESSED!
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on 06-11-2015 08:52
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on 06-11-2015 08:52
@gmarkj wrote:I think it's very devious of Facebook to force people to have 2 apps, when previously 1 did it all.
If I have to use FB messenger then I use the web, usually the mobile version. Gets the job done.
Plus given the ridiculous size of the regular app (circa 250Mb!!!) I don't want another one!!
Must admit..I do mine via PC...usually
Veritas Numquam Perit
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on 06-11-2015 15:23
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on 06-11-2015 15:23
I can honestly say in all the years with O2 I have never been caught out with extra charges. Maybe it's just me but I set the phone up so it tells me exactly what I need to know.
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on 07-11-2015 15:31
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on 07-11-2015 15:31
@MI5 wrote:
Options such as whatsapp, viber, line, BBM, Facebook etc can be used as FREE alternatives.
To an extent - they use either your mobile data or your internet data, so they don't have to charge for the transmission. So there is a cost to using those, which is hidden rather than charged for individually. Also, Whatsapp does charge after the first year.
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on 07-11-2015 15:34
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on 07-11-2015 15:34
The pertinent point is that a picture sent over Whatsapp is FREE compared to 40p a time for each MMS.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 07-11-2015 15:42
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on 07-11-2015 15:42
It's strange....I've had WhatsApp for 3 years now and never paid a subscription......
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on 07-11-2015 15:45
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on 07-11-2015 15:45
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 07-11-2015 16:04
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on 07-11-2015 16:04
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